Popular Articles

51. MultiLine for Intune FAQ

    Last Updated: 07/11/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ

52. Sending Group Messages - iOS

    Last Updated: 10/23/2024 in MultiLine User Guides and Videos iOS SMS and MMS Messaging Send SMS Group Messages (US and Canada Only)
    Read on to learn about sending group messages in the mobile MultiLine iOS application.   Overview You can send group messages by adding multiple participants to the To: list for your message. When users send group messages, all responses can be ...

53. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Last Updated: 06/15/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it pulls your ...

54. How do I solve call quality issues, dropped calls, or connection errors?

    Last Updated: 12/01/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting Calling and Messaging
    Overview MultiLine apps are built to continuously monitor the quality of connection and smartly adapt to changing network conditions to deliver exceptional call quality. However, when making calls in certain environments, you may need to take steps...

55. WhatsApp Group Messages - iOS

    Last Updated: 10/29/2024 in MultiLine User Guides and Videos iOS WhatsApp Messaging
    Read on to learn about group messaging with WhatsApp Messaging Connector in the MultiLine iOS app.  Overview Group messaging allows multiple MultiLine users to contact a single WhatsApp user. You can transfer the user to another MultiLine user, ...

56. Enable Microsoft Teams calling for a user

    Last Updated: 10/16/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage User Accounts
    Read on to learn about how to enable Microsoft Teams calling for a user in Management Portal.  Overview With the MultiLine integration for Microsoft Teams, users can make and receive calls using their MultiLine number directly within the Calls a...

57. Dashboard

    Last Updated: 02/06/2025 in MultiLine Admin Guides and Videos Administrating the MultiLine App

58. Add edit, or delete a contact - iOS

    Last Updated: 12/09/2024 in MultiLine User Guides and Videos iOS Contacts Add, Edit, or Delete Contacts
    Read on to learn how to add or update contacts in the MultiLine iOS app.  Overview The MultiLine app provides you a separate contact list to use to make your business calls. We offer three options for starting your Contacts list: Exchange Conta...

59. Activate Movius for BlackBerry - iOS

    Last Updated: 11/14/2023 in MultiLine User Guides and Videos Get Started with MultiLine Activation Activate Movius for BlackBerry
    Activate MultiLine

60. Compliance FAQ

    Last Updated: 11/14/2023 in Customer Resources Hub 🔒 Deploying MultiLine: The Complete Guide for Enterprise Compliance and Large Enterprise
    Does MultiLine support TCPA Opt-In/Opt-Out?  Yes. We understand that in highly regulated industries – there are often requirements to capture client opt-in or for the client to enroll in order to text with their advisor.  MultiLine renders this ...

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