Popular Articles

  1. Troubleshooting Calling and Messaging

  2. Mute a Conversation - Teams Desktop

    Read on to learn about muting MultiLine message threads in Microsoft Teams.  Overview Muting a message thread will stop you from receiving notifications in Microsoft Teams when you receive new messages.  Mute a message thread Open a message t...
  3. Sync with Exchange Contacts - Android

    Read on to learn how to set up your contacts list to use Exchange Contacts in the MultiLine Android app. Overview You can set up your MultiLine app to populate the Contacts list to connect to an Exchange server, such as Outlook or BlackBerry Ex...
  4. Using Voicemail - MultiLine iOS

    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...
  5. Resend invitations to Management Portal Admins

    Read this to learn how to resend invitations to admins if they lose theirs or have trouble logging in.
  6. 3-Party and Conference Calling

    Read on to learn about 3-party conference calling in the MultiLine mobile app.  Overview You can add a third participant to calls in the MultiLine application.  Before you start  Your organization can choose to enable or disable these features....
  7. About Movius Management Portal Single Sign On

    Read on to learn about the Movius Management Portal Single Sign On (SSO) feature implemented in April 2022.  Overview Single Sign On allows Management Portal administrators to use their organization credentials to access the Management Portal.  B...
  8. Why is there a MultiLine voicemail in my personal voicemail inbox?

    Not all MultiLine users will get voicemails picked up by their personal voicemail. There is an optional feature that organizations can implement to prevent it. When MultiLine uses your regular cellular service and the minutes in your carrier p...
  9. Enable Two Factor Authentication (2FA) for Admins

    How to enable two factor authentication for Management Portal Admins.
  10. Getting Started with MultiLine Administration