Popular Articles

  1. Using Voicemail - MultiLine iOS

    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...
  2. How do I solve call quality issues, dropped calls, or connection errors?

    Overview MultiLine apps are built to continuously monitor the quality of connection and smartly adapt to changing network conditions to deliver exceptional call quality. However, when making calls in certain environments, you may need to take steps...
  3. MultiLine for Intune FAQ

  4. Number Formatting for WhatsApp Messaging (Mexico and Argentina)

    This article provides information and a workaround for a number formatting scenario impacting MultiLine users who send WhatsApp messages to Mexico and Argentina numbers. Scenario When using MultiLine to message WhatsApp users in Mexico and Argen...
  5. WhatsApp Messaging - Android

    Read on to learn about sending and replying to messages with WhatsApp Messaging Connector.  Overview The WhatsApp Messaging Connector allows compliant WhatsApp messaging directly inside MultiLine.  MultiLine users can send WhatsApp messages to...
  6. Sending Group Messages - iOS

    Read on to learn about sending group messages in the mobile MultiLine iOS application.   Overview You can send group messages by adding multiple participants to the To: list for your message. When users send group messages, all responses can be ...
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  8. Version 4.08.01 | MultiLine and MultiLine for Intune-iOS Release Notes

    Target dates for release to App Store:  MultiLine for Intune | July 9, 2025 MultiLine | July 8, 2025 Update - Release Postponement The incident that caused the postponement of the Mobile App releases, originally planned for the wee...
  9. Get Started with MultiLine Messaging App for Teams

    How to add the MultiLine Messaging app to Teams.
  10. Why do I see β€œThe contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?

    In order for you to message with a client, they must accept your opt-in request. You’re allowed to send a new one every 24 hours. If accepted, you’ll be able to message with the customer. If it’s rejected, we’ll let you know, and you won’t be able t...