Popular Articles

51. Click-to-Dial numbers and conference codes

    Last Updated: 09/23/2024 in MultiLine User Guides and Videos iOS Calling Calling with Click-to-Dial numbers and conference codes
    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click-to-Dial fea...

52. Enable Two Factor Authentication (2FA) for Admins

    Last Updated: 11/17/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    How to enable two factor authentication for Management Portal Admins.

53.  iOS How-To Videos

    Last Updated: 01/28/2025 in MultiLine User Guides and Videos
    MultiLine iOS How-To Videos

54. Why do I see “The contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?

    Last Updated: 11/03/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting WhatsApp Messaging
    In order for you to message with a client, they must accept your opt-in request. You’re allowed to send a new one every 24 hours. If accepted, you’ll be able to message with the customer. If it’s rejected, we’ll let you know, and you won’t be able t...

55. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Last Updated: 11/15/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Movius for BlackBerry FAQ
    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it pulls your ...

56. MultiLine for Intune FAQ

    Last Updated: 07/11/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ

57. Delete user and release, reserve, or forward calls

    Last Updated: 07/07/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage User Accounts
    How to delete a user

58. 3-Party and Conference Calling

    Last Updated: 06/26/2023 in MultiLine User Guides and Videos iOS Calling Adding additional participants to a call
    Read on to learn about 3-party conference calling in the MultiLine mobile app.  Overview You can add a third participant to calls in the MultiLine application.  Before you start  Your organization can choose to enable or disable these features....

59. Mute a Conversation - Teams Desktop

    Last Updated: 10/31/2024 in MultiLine User Guides and Videos Microsoft Teams Integration MultiLine Messaging App for Microsoft Teams Mute a Conversation - Teams
    Read on to learn about muting MultiLine message threads in Microsoft Teams.  Overview Muting a message thread will stop you from receiving notifications in Microsoft Teams when you receive new messages.  Mute a message thread Open a message t...

60. Using Voicemail - MultiLine iOS

    Last Updated: 10/23/2024 in MultiLine User Guides and Videos iOS Voicemail
    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...

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