Call Icons - iOS

Read on to learn about the meaning of icons you will see in your recent calls. 


When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see your call history with that party. It can be useful to understand what the icons mean. 

Similar to other calling apps, there is an incoming call icon (meaning that party called you) and outgoing call icon (meaning you called that party), and a missed call icon. 

Before you start 

  • Some organizations may disable Data Mode or Minutes Mode or other Call Settings. If these modes are disabled, you will not be able to set them in Call Settings.

Call icon meanings


Phone number appears in red, no iconMissed Call
Icon with arrow pointing towards phoneIncoming Call
Icon with arrow pointing away from phoneOutgoing Call

About this Article
  • Created: 06/22/2022 10:59 am EDT
  • Last updated: 11/14/2023 3:29 pm EST
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