Managing email domain restrictions for MultiLine invitations

Administrators can restrict the email domains that can receive MultiLine invitations, to prevent other administrators from inviting users from those domains.


The most common use case of restricting email domains is to enforce that invitations are sent to corporate email accounts to prevent invitations from accidentally being sent outside the organization.

Before you Start 

How to add Allowed Email Domains

You can set up a list of allowed email domains under Administration in the Setup tab. This restricts which domains can receive invitations. 

Allowed Email Domains screen

Note: If there are no entries under Allowed Email Domains, emails can be sent to any email domain.

  1. Go to Setup  > Domain Restrictions.
  2. If you haven't set up any allowed domains yet, click add from the message.
    Add restriction link on screen
  3. Start typing in the Allowed Email Domains area, starting with '@' and following with your desired domain and click enter.
    adding an allowed email domain screen
  4. Click Save and then Yes to confirm.

How to edit email domains

1. Click Edit.

Edit button on screen

2. Make your changes

How to delete email domains

1. Click Edit.

2. Click the 'x' next to an existing domain. 

screen showing that x appears next to email domain tag after clicking edit button

You're done!

Administrators will now only be able to send email invitations to the Allowed Domains. 

About this Article
  • Created: 10/12/2021 12:59 pm EDT
  • Last updated: 07/21/2023 10:48 am EDT
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