Read on to learn about the meaning of icons you will see in your recent calls.
Overview
When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see your call history with that party. It can be useful to understand what the icons mean.
Before you start
- Some organizations may disable Data Mode or Minutes Mode or other Call Settings. If these modes are disabled, you will not be able to set them in Call Settings.
Call icon meanings
Icon | Description | Meaning |
---|---|---|
Red x | Missed Call | |
Grey upward right arrow | Outbound call | |
Green downward left arrow | Inbound call | |
Blue Voicemail | Voicemail | |
Grey Info Circle | Learn more about the call |
Recent Call Details
To learn more about the call, select the information icon.
This view allows you to see whether the calls were using Minutes or Data. If your organization has opted into the ARYA Call Quality Feedback feature, you will be able to vote on the quality of the call.