Set up Call & Messages Back-Up

Read on to learn about the Call and Messages Back-Up setting. 

Overview

Call & Messages Back-Up shows the sync time period for the call logs and message history between the MultiLine mobile apps and the MultiLine desktop apps, including the browser app and the MultiLine for Microsoft Teams app.

This setting is visible in Feature Settings > Messages > Call & Messages Back-Up.  

The Sync Time Period cannot exceed what is the contractually agreed time that Movius holds messages on our platform (Retention Policy).

We're aware the text on this screen has not been updated, it will be fixed in an upcoming release.