Set up a Webhook

Read on to learn about setting up a Webhook. 


Administrators use Webhooks to connect MultiLine to an external application.

Before you start

Step 1: Create User Permissions

  1. Go to Setup, then User Permissions, and select Add New.
  2. Edit the feature set according to the permissions the users of the external application should have. 
  3. Enter a name for the permissions set (usually named after the external application) and click Save. 

Step 2: Apply User Permissions

  1. Go to Setup and click Webhook Events.
  2. For every Webhook event displayed, click Edit.
  3. Under User Permissions select the permission set created for the Webhook and click Save.
About this Article
  • Created: 08/08/2022 11:43 am EDT
  • Last updated: 11/17/2023 5:18 pm EST