Manage User Accounts

Search, edit, move, suspend, and delete users

Articles

Search user accounts using filters
How to set filters while searching in the Management Portal.
Edit MultiLine User
Read on to learn about editing a user line or user account in Management Portal.   Overview You can edit a user line or user account from the Accounts screen.  Edit Line allows you to set permissions, turn features on and off, set a forwardi...
Move users
How to move a user account to a different organization.
Suspend a user
How to suspend a user.
Delete user and release, reserve, or forward calls
How to delete a user
Set Forwarding Number for Messaging Only MultiLine
How to set a forwarding number for users that are only set up as messaging users of Multiline.
Add preferred language for a user
How to set a MultiLine user's preferred language in Management Portal.
Enable PBX phone for a user
How to enable PBX phone integration for a user.
Set up a Webhook
How to use Webhooks to connect MultiLine to an external application.
Enable Microsoft Teams calling for a user
Read on to learn about how to enable Microsoft Teams calling for a user in Management Portal.  Overview With the MultiLine integration for Microsoft Teams, users can make and receive calls using their MultiLine number directly within the Calls a...
Downloading Accounts
Read on to learn about download information about accounts from the Management Portal.  Overview You can download account information from Accounts as a .csv file in the Management Portal. The download will include all the account information for ...