Set Availability - MultiLine for Intune Android

Read on to learn about setting your business schedule

Overview

You can use the Manage Availability feature to turn on Do Not Disturb or set a weekly Business Hours schedule. 

Before you start

  • You must be connected to the Internet to set your Business Hours.

Set Business Hours

Use Business Hours to set which hours you would like your phone to ring. Outside of those hours, calls will go to voicemail. 

  1. Go to Settings.
  2. Go to Settings and select Manage Availability.
    MultiLine Settings screen with Manage Availability highlighted
  3. Tap on Business Hours to enable it. Tap again to disable it. 
  4. Use the sliders to set the hours you're available on your MultiLine number. Any incoming calls that are received outside those set hours will automatically be forwarded to your MultiLine voicemail.

Manage Availability Screen showing

If you are using the Call Handling feature to set a list of numbers to simultaneously or sequentially dial, the Do Not Disturb or Business Hours settings apply first and the calls will go to your voicemail and not ring the numbers on your Call Handling lists.

Set Do Not Disturb

When Do Not Disturb is enabled, all the calls will be sent directly to your MultiLine voicemail.

  1. Select the menu icon โ‹ฎ in the bottom right (iOS) or upper right-hand corner (Android).
  2. Go to Settings and select Manage Availability.
    MultiLine Settings screen with Manage Availability highlighted
  3. Tap on Do Not Disturb to enable it. A checkmark will appear and the message will show that MultiLine will send all calls to voicemail. Tap again to disable it. The checkmark will disappear and the message will show that MultiLine will ring your phone.

Manage Availability menu with

If you are using the Call Handling feature to set a list of numbers to simultaneously or sequentially dial, the Do Not Disturb or Business Hours settings apply first and the calls will go to your voicemail and not ring the numbers on your Call Handling lists.

About this Article
  • Created: 12/05/2023 2:33 pm EST
  • Last updated: 12/07/2023 6:28 pm EST