Read on to learn about the MultiLine LINE Messaging Channel.

Overview

The MultiLine LINE Messaging channel allows compliant LINE messaging directly inside MultiLine.

MultiLine users can receive LINE messages from followers and they can read and reply to LINE messages on the MultiLine messages screen alongside SMS, social messages, and voicemail messages.
LINE users are able to follow and send messages to an Official WeChat account.
MultiLine LINE channel supports 1:1 messaging and group messaging.

Benefits

Engage with clients on their preferred consumer messaging channel
Help unify and bring together mobile voice and multiple messaging channels in a single, convenient user experience
Ability to record and archive all conversations over voice, SMS, and social messaging within MultiLine for surveillance and compliance
All conversations are captured and can be automatically be sent to existing compliance archive and logged inside CRM

Call, SMS and social messaging – all within MultiLine app
Shared messages inbox containing SMS and social messaging threads
Supports one-to-one messaging between MultiLine App and external LINE users
Supports group messaging for members of the same sub-organization.
Supports data loss prevention feature with ability to redact or block LINE messages as per business defined policy
Optional recording of all LINE messages (with recording add-on)
Support for iOS and Android
Support for MultiLine Messaging App for Microsoft Teams