About LINE Messaging Channel

Read on to learn about the MultiLine LINE Messaging Channel.


The MultiLine LINE Messaging channel allows compliant LINE messaging directly inside MultiLine. 

  • MultiLine users can receive LINE messages from followers and they can read and reply to LINE messages on the MultiLine messages screen alongside SMS, social messages, and voicemail messages.
  • LINE users are able to follow and send messages to an Official WeChat account.
  • MultiLine LINE channel supports 1:1 messaging and group messaging.


  • Engage with clients on their preferred consumer messaging channel 
  • Help unify and bring together mobile voice and multiple messaging channels in a single, convenient user experience 
  • Ability to record and archive all conversations over voice, SMS, and social messaging within MultiLine for surveillance and compliance
  • All conversations are captured and can be automatically be sent to existing compliance archive and logged inside CRM


  • Call, SMS and social messaging – all within MultiLine app 
  • Shared messages inbox containing SMS and social messaging threads
  • Supports one-to-one messaging between MultiLine App and external LINE users
  • Supports group messaging for members of the same sub-organization.
  • Supports data loss prevention feature with ability to redact or block LINE messages as per business defined policy
  • Optional recording of all LINE messages (with recording add-on)
  • Support for iOS and Android
  • Support for MultiLine Messaging App for Microsoft Teams