Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
This is the planned content and schedule for MultiLine Messaging for Microsoft Teams Version 2.1.1.
Deployment Date: June 8, 2024
What's New?
WhatsApp Message Queuing
Meta policies for WhatsApp Business users, which includes MultiLine users, restrict the ability to send messages prior to receiving an opt-in message and after 24-hours have passed since the WhatsApp user has responded to the message.
Previously, MultiLine applications would only allow sending the template messages and not allow input into the text field during these scenarios. Now, MultiLine users can compose and send messages that will be held in a queue to be sent after the WhatsApp user opts in or reinitiates the conversation by sending a message. This enhances their productivity and allows the messaging experience to be more natural for both parties.
New WhatsApp Opt-In Flow
When messaging begins with a WhatsApp user, the user is asked to opt-in with the following notice:
MultiLine users will see the following notice, but will be able to compose and send their messages so that they deliver after the WhatsApp user opts in.
Once the WhatsApp user opts in, if the MultiLine user had not sent any messages during the pause, they'll be alerted they can start the conversation with the following notice:
New reinitiating after 24-Hours Flow
When a MultiLine user sends a message after has been more than 24-hours since the last message received from the WhatsApp user, MultiLine users see the following notice:
The WhatsApp user will see the template message and can select "Resume conversation" to allow the conversation to continue.
When the WhatsApp user selects "Resume conversation", if there are no messages queued, the MultiLine user will see the following notice:
![[Auto Message] The contact has resumed the conversation. You can now continue messaging with them.](http://dyzz9obi78pm5.cloudfront.net/app/image/id/666322b14d0376f8940fecf7/n/1717772977213.png)
For more, see the updated documentation:
Notice: Linked documentation may not be updated until the day of the release.
Bug Fixes
No bugs in this release.
Version History
| Date | Description |
|---|---|
| 06/06/2024 | Created |
| 06/07/2024 | Corrected discrepancies in new Message Queuing feature description: 1) template message is no longer part of the conversation reinitiating flow, 2) MultiLine users can also send queued messages while waiting for opt-in |
Deployment Date
May 19, 2024
What's New
Version number visibility
Display MultiLine Messaging app version number throughout screens of the web and mobile application.
Teams Desktop
User selects about from settings menu (near MultiLine Number) and information displays:
Teams Mobile
User selects About from Settings Menu
Information displays:
Bug Fixes
| ID | Description |
|---|---|
CS-233701 |
Add support for using multiple language keyboards |
CS-233768 |
Fix exception causing text box to be unavailable to user |
CS-233731 |
Fix exception causing user's chat to not load |
Version History
| Date | Description |
|---|---|
| 05/10/2024 | Created |
| 05/15/2024 | Minor Edit: Correction to version number |
Deployment Date
March 22-24, 2024What's New?
New Look for Incoming Message Notifications
Now incoming messages are now indicated with a dot.
 Notification in Dark Mode - Mobile |
 Notification in Light Mode - Mobile |
Notification in Light Mode - Desktop 
Notification in Dark Mode - DesktopClient information in CDRs
Telemetry administrators will now be able to see which client (Android, iOS, Teams, or Desktop) is used inbound and outbound calls in the CDRs. Documentation is available in the latest version of Movius CDR documentation.
Version history
| Date | Description |
|---|---|
| 03/21/2024 | Created |
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging Release Notes
Deployment Date: March 16-17, 2024
What's New?
Display validated phone number for WeChat and LINE conversations
When WeChat and LINE users initiate conversations with a business using the guest phone number validation feature, the Movius bot validates the phone number of the user before connecting them to the MultiLine user. With this release, the validated phone number now appears below the contact name at the top of the messaging thread. This allows the MultiLine user to easily view the phone number associated with the person they're chatting with. 
For more information on the guest phone number validation feature, see WeChat: Phone Number Validation Flow and LINE: Phone Number Validation Flow. Note: Customer reader account required to view.
Bug Fixes
| ID | Fixed Issue |
|---|---|
| MME-3 | WeChat and Line number display includes 1001/1011 prefix in MS Teams App |
| M2023-7856 | Teams unable to handle large messages |
| M2023-7855 | Unable to add WeChat/LINE user contact in Teams app |
Version history
| Date | Description |
|---|---|
| 03/11/2024 | Created |
| 3/19/2024 | Added bug fixes |
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging Release Notes
Deployment Date: February 3, 2024
What's New?
- We've made updates to our platform infrastructure to enhance the robustness and scalability of the Microsoft Teams connector. This means a smoother and more responsive experience for users, even during peak usage periods.
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging Release Notes
Deployment Date: October 27, 2023
What's New?
Dark Mode Update - enhancing the visual experience while using MultiLine Messaging in dark mode.
- Stability Fixes - We squashed bugs and fine-tuned performance to provide a more stable and reliable app.
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging Version 2023.06.10 Release Notes
Deployment Date: June 10, 2023
What's New?
- We refined graphical elements in the interface, enhancing visual aesthetics and improving user experience.
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging Release Notes
Deployment Date: September 16, 2023
What's New?
Visual Experience Improvements: We refined graphical elements, making the interface more visually appealing and user friendly.
- Grouped Notifications: We improved the notification experience by grouping them, helping users stay informed without feeling overwhelmed.
- Companies can now enable or disable MultiLine Desktop for an organization without disabling MultiLine Messaging for Microsoft Teams, so the permissions can be granted independently according to company needs.
- Stability Fixes: We squashed bugs and fine-tuned performance to provide a more stable and reliable app.
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging 2023.22.07 Release Notes
Deployment Date: July 22, 2023
What's New?
- Refined graphical elements in the interface, enhancing the look, feel and user experience
- Stability fixes
Pre-Release Notice: Please note that some features listed are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features or to modify release dates. Furthermore, this content does not include private customer-specific developments.
Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.
MultiLine Messaging 2023.07.07 Release Notes
Deployment Date: July 7, 2023
What's New?
- MultiLine Messaging is now available in the Microsoft Teams AppSource app store.
- We introduced a simpler deployment for MultiLine Messaging to different Movius geographical regions.
- We refined graphical elements in the interface, enhancing visual aesthetics, and improving user experience with stability fixes.
