Release Notes | App | January 2022

Movius January 2022

Read on to learn what’s new with MultiLine Apps and the Management Portal. Happy Holidays and a Happy New Year from Movius!

App Update Schedule

Updated apps become available in the App and Play Store after their review process. 

  • January 8, 2021 | Movius MultiLine v. 3.1.1
  • January 10, 2021 | Movius for BlackBerry v. 3.1.1
  • January 29, 2022 | MultiLine for Intune v. 3.1.1

What's new in Apps?

  • Arya – Movius AI driven Call Quality Feedback Collection Process (iOS only - Android coming soon!) 
    • MultiLine users are now able to rate the quality of their calls by giving a thumbs up or thumbs down.  
    • User feedback will be used by Movius to identify opportunities to further improve the service using our analytics and AI technology. 
    • This feedback method will eliminate reduce the need for help tickets, and logs to be sentand Admins when users experience poor call quality.  
    • Admins will receive a daily report by email detailing the data collected. If tickets are opened related to user feedback, progress on these will be tracked in the daily report.  
    • Other problems, such as app crashes and similar issues, can still be reported using the help feature in the app. 
      Learn more. 

  • PIN User experience update:
    • During activation of MultiLine apps, users now have the option to receive the PIN by IVR callback. This ensures that in the case the user is unable to get their PIN by SMS message, the user can complete activation by receiving the PIN by phone call.  
      The user can receive PIN by phone by clicking "Get PIN via call". 

Updates and Issue Fixes

PlatformReleased in versionProblem Fixed
All apps3.1.1You can now remove Do Not Disturb setting when call forwarding is disabled (M2021-4117)
All apps3.1.1Resolved Account not Active error (CS-231813)
All apps3.1.1Resolved duplicate Exchange Contacts error (CS-231903)
All iOS apps3.1.1Code refactor