What Admin Roles are in Management Portal?
Last Modified on 08/15/2022 5:09 pm EDT
When using this help center, you may see instructions that tell you you require a specific "Role". Roles describe activities an admin has access to in the portal. Below are a list of all the Roles which exist in the Management Portal.
List of Admin Roles
Role | Description |
---|
Accounts | This privilege allows an administrator to View user accounts; Invite new users; Edit and Move and Delete existing accounts. |
Administrators | This privilege allows an administrator to View all other Administrators; Create new Administrator IDs; Edit existing information for other Administrators or Delete an existing Administrator ID. |
API Users | This privilege allows an administrator to View user accounts; Create new API users; Edit and Delete existing API users. |
Reports | This privilege contains three main categories such as View, Download and ADK APIs Options under ADK APIs - Call recording shows the recorded calls.
- Message logging shows the recorded messages.
- SMS Opt-In
Options applicable for View & Download - Consumption Metrics – are usage charts summarized for that organization.
- User Metrics – is a summary of usage across users in that organization.
- Administrator Activity – shows the Administrator’s activities on the portal.
- Activities – are the detailed records (Movius CDRs) around the activity. As this is highly sensitive data, only authorized users should have access to this privilege.
- Call recording shows the recorded calls.
- Message logging shows the recorded messages.
- SMS Opt-In
|
Setup | This section grants the following admin permissions: Edit permissions: - Company Profile – Provides Company details.
- Invitation Templates – Provides options for SMS and Email Invitation templates.
- Manage Alerts – Provides options for the Alerts to Administrators.
- Domain Restriction – Provides the ability to restrict invitation access to domains.
- Application Version – Provides details about the MultiLine application.
- Two Factor Authentication – Provides an additional layer of security to control suspicious login activity.
- Webhook Events
- Number Management – Provides the options for managing the numbers allocated to an organization.
- User Permissions – Provides the ability to define features available on the application.
- Feature Settings – Mobile Recording (Call Recording & Message Logging) – Provides options around Mobile Recording.
- Messages – Synchronization & Multimedia Messages.
- SMS Opt-In – Allows access to the Call and SMS recordings using the ADK.
- In-App Messaging
- Branding – Portal & Mobile App.
View Permissions - Company Profile – Provides Company details.
- Invitation Templates – Provides options for SMS and Email Invitation templates.
- Manage Alerts – Provides options for the Alerts to Administrators.
- Domain Restriction – Provides the ability to restrict invitation access to domains.
- Application Version – Provides details about the MultiLine application.
- Two Factor Authentication – Provides an additional layer of security to control suspicious login activity.
- Webhook Events
- Number Management – Provides the options for managing the numbers allocated to an organization.
- User Permissions – Provides the ability to define features available on the application.
- Feature Settings – Manage Recording (Call Recording & Message Logging) - Provides options around Mobile Recording.
- Messages – Synchronization & Multimedia Messages.
- SMS Opt-In - Allows access to the Call and SMS recordings using the ADK.
- In-App Messaging
|
Roles and Privileges | This section grants the following admin permissions: - View all the roles;
- Create a new role;
- Edit an existing role;
- Delete an existing role.
|
Help | This grants permissions to admins to View or Edit contents in the Help section. |
Profile | This section grants the following admin permissions: - View Administration Profiles and Sub-Organizations
- Edit Administration Profiles and Sub-Organizations
- Create Sub-Organization
- Delete Sub-\Organizations
|