Please check that you have enabled caller ID in Multiline application in Settings > Call Settings > Show my caller ID.
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- What is MultiLine?
- About Movius for BlackBerry
- Find and use your invitation
- Get started with Calling
- Call Settings: Set Data or Minutes calling modes
- Get started with Messaging
- Get started with Contacts
- Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding
- Get started with MultiLine Voicemail
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- What is MultiLine?
- About MultiLine for Intune
- Find and use your invitation
- Get Started with Contacts
- Call Settings: Set Data or Minutes calling modes
- Get started with Messaging
- Get started with Contacts
- Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding
- Get started with MultiLine Voicemail
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- About MultiLine for Salesforce
- Activate MultiLine for Salesforce
- Calling in MultiLine for Salesforce
- Messaging in MultiLine for Salesforce
- Tagging calls and texts with Opportunity
- Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce
- MultiLine for Salesforce Softphone Calling Modes
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- Quick Start Guide: MultiLine Desktop
- Get Started with MultiLine Desktop (Detailed Feature Tour)
- Activate MultiLine Desktop
- MultiLine Desktop Login with Single Sign On
- MultiLine Desktop Login without Single Sign On (SSO)
- Calls in MultiLine Desktop
- Messages and group messaging in MultiLine Desktop
- Contacts in MultiLine Desktop
- Voicemail in MultiLine Desktop
- MultiLine Desktop Support
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- Create user permissions
- Managing Email Domain Restrictions for MultiLine Invitations
- Customize email invitations
- Guide to updating invitations for simplified onboarding
- Customize SMS invitations
- Send MultiLine Invitations (Add users)
- Search users and view invitation status
- Move users
- Suspend a user
- Delete user and release, reserve, or forward calls
- Manage Webhook Events
- Bulk Operations on Accounts
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- MultiLine for Salesforce Product Document
- MultiLine for Salesforce Installation Guide for Salesforce Lightning Admins
- MultiLine for Salesforce Installation Guide for MultiLine Admins
- End-User Guide: Get started with MultiLine for Salesforce
- MultiLine for Salesforce | Troubleshooting
- MultiLine for Salesforce | FAQ
- Admin Guide: Upgrade and register MultiLine for Salesforce
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- Movius for BlackBerry Product Document
- Movius for BlackBerry Installation for MultiLine Admins
- Add Movius for BlackBerry to BlackBerry Control
- Configure policy settings for Movius for BlackBerry in Good Control
- Whitelist Movius hostnames and ports (if RouteALL is configured) in Good Control
- Installation Guide: Deploy Movius for BlackBerry using Good Control
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- Microsoft Teams Product Guide
- Enterprise Guide: Microsoft Teams Integration - Movius System Configurations
- Enterprise Guide: Microsoft Teams Integration - Metaswitch Perimeta Licensing and Configurations
- Enterprise Guide: Microsoft Teams Integration - Licensing and configuration
- MultiLine Admin Guide: Enable Microsoft Teams for a user
- User Guide: Microsoft Teams Integration
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- WhatsApp Messaging Connector Product Document
- Full E2E flow of WhatsApp Messaging Connector Enablement
- Register a Facebook for Business Account and complete business verification
- Submit brand information required to register Enterprise with Twilio
- Grant Twilio required permissions in Business Manager
- Requesting custom WhatsApp Messaging Connector Templates
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- MultiLine Mobile App Product Document
- MultiLine Desktop Product Document
- Movius for BlackBerry Product Document
- MultiLine for Salesforce Product Document
- MultiLine for Intune Product Document
- WhatsApp Messaging Connector Product Document
- Microsoft Teams Product Document
- Store and Forward with Digital Safe Product Document
- Messaging Opt-In Flow Product Document
- Redaction Product Document
- Arya: Providing Call Quality Feedback Product Document
- MultiLine PBX Integration Product Document
- Movius Hosting and Delivery Policies
- Guide to using the Help Center
- How to join the MultiLine beta testing program
- Where are the API Docs?
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- How does MultiLine provide a second number?
- What devices does MultiLine work on?
- Will I see missed calls when my Business Hours are set?
- Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
- Can a call switch from using WiFi to minutes during an ongoing call?
- Does MultiLine use my personal phone plan's minutes and data?
- Will using MultiLine increase my personal mobile bill?
- How do I avoid roaming costs when I'm traveling for work?
- How do I purchase a subscription for MultiLine?
- Why do I see a number I don't recognize in my personal call log or outbound call screen?
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- If I set Do Not Disturb on my mobile, will it apply to MultiLine Desktop?
- If I set a Business Hours schedule on my mobile, does it apply to MultiLine Desktop?
- Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?
- If I block a number on mobile, will the number be blocked in MultiLine Desktop?
- How can I get my local contacts back after switching to Exchange? Can I switch my email used?
- Can I change my ringtone in MultiLine Desktop?
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- Why is there a blue BlackBerry floating icon in the Movius app?
- When clicking a number to dial from BlackBerry Work, why does Movius switch to Blackberry Work and then again back to Movius?
- Can Movius for BlackBerry access contacts in the address book in the phone? Can I just go to the contact and dial through Movius for BlackBerry?
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- Does MultiLine access my personal WhatsApp?
- Can all the messages I send and receive using the WhatsApp connector be recorded?
- Can I make a WhatsApp voice call, video call, or send voice messages in MultiLine?
- Do opt-in requests time out?
- What is my client's experience when we use the WhatsApp messaging connector?
- Can I WhatsApp between MultiLine users in the app?
- Do MultiLine users have to initiate chats with WhatsApp users? What happens if WhatsApp users message first?
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- How do I contact support?
- How do I solve call quality issues, dropped calls, or connection errors?
- Why is my phone not "waking up" to notify me I received a MultiLine SMS?
- When I make or receive calls, why do I see a number that I do not recognize?
- Why is my ringtone different in Minutes mode than Data mode?
- Why aren't my clients seeing my MultiLine number as my caller ID?
- How do I update my MultiLine app?
- How do I find my MultiLine app version number?
- I reinstalled MultiLine, but lost my invitation. What should I do?
- Error: Current version is not supported, please upgrade to latest version from Play store/ App store
- Error: Invalid Company / Org ID. Please try again.
- Why am I prompted to "Press any key" when using Minutes mode?
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- I'm trying to send the client a message, but when I tap on the text field it won't let me enter anything. Why?
- Someone accidentally rejected the opt-in request I sent. What do we do?
- Why do I see “The contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?
- Why did I get the error message “Looks like this contact is already messaging with another MultiLine user. . .”?
- Why did a client receive the auto message “. . . We're not currently using this number to accept WhatsApp messages.”?
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- MultiLine for Intune says I need to install Company Portal, but I already have it?
- Can't email Support
- How to uninstall the Workspace/Company Portal
- I synced my contacts with an Exchange server, why don't I see any contacts in the list?
- I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?
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