Read on to learn about LINE Group Messaging.
Overview
Group messaging allows multiple MultiLine users to contact a single LINE user. You can transfer the user to another MultiLine user, leave a conversation with that user, remove the participant, or restart a conversation with that user.
Before you start
- Up to 11 MultiLine users can join the conversation
- You can have multiple group messages with a LINE user
Create Group Message
To send a group message, go to your existing conversation with the user.
1. Select the Details menu icon.
2. Select Add user to conversation.
3. Select participants.
Note: Only MultiLine users in your sub-organization that are enabled with the LINE messaging channel will display.
4. Choose whether or not to share Chat History.
5. Select Add.
The participants will be added.