Pull WhatsApp Message Reports

You can retrieve your WhatsApp message reports from the Management Portal in ReportsActivities Messages, just as you would SMS messages.

How to pull WhatsApp message reports

  1. Go to Reports then to the Activities page.
  2. Choose Messages.
  3. WhatsApp messages are indicated by the green WhatsApp icon.

Messages activities

FieldDescription of Use
TypeYou can narrow your search to:
  • All messages
  • All SMS messages
  • SMS messages received
  • SMS messages sent
  • All WhatsApp messages
  • WhatsApp messages received
  • WhatsApp messages sent
KeywordsNarrow your search to Name, Email, Device #, or group id
From/ToNarrow your search to messages from or two specific numbers
Date RangeNarrow your search within a start date and end date
ModeNarrow your search to messages sent over TDM or data