You can retrieve your WhatsApp message reports from the Management Portal in Reports > Activities > Messages, just as you would SMS messages.
How to pull WhatsApp message reports
- Go to Reports then to the Activities page.
- Choose Messages.
- WhatsApp messages are indicated by the green WhatsApp icon.
Messages activities
| Field | Description of Use |
|---|---|
| Type | You can narrow your search to:
|
| Keywords | Narrow your search to Name, Email, Device #, or group id |
| From/To | Narrow your search to messages from or two specific numbers |
| Date Range | Narrow your search within a start date and end date |
| Mode | Narrow your search to messages sent over TDM or data |
