You can retrieve your WhatsApp message reports from the Management Portal in Reports > Activities > Messages, just as you would SMS messages.
How to pull WhatsApp message reports
- Go to Reports then to the Activities page.
- Choose Messages.
- WhatsApp messages are indicated by the green WhatsApp icon.
|Field||Description of Use|
|Type||You can narrow your search to:|
|Keywords||Narrow your search to Name, Email, Device #, or group id|
|From/To||Narrow your search to messages from or two specific numbers|
|Date Range||Narrow your search within a start date and end date|
|Mode||Narrow your search to messages sent over TDM or data|