All MultiLine | Version 3.04 | Release Notes

Movius App 3.04 Release Notes

Read on to learn what’s new with MultiLine Apps.

Production Deployment Schedule

  • October 28, 2022 | Movius for BlackBerry v. 3.04.02
  • November 11, 2022 | Movius MultiLine v. 3.04.01
  • November 7, 2022 | MultiLine for Intune v. 3.04.01
  • December 19, 2022 | Movius MultiLine v. 3.04.02
  • December 19, 2022 | MultiLine for Intune v. 3.04.02

What's new with all MultiLine Apps?

ARYA Customer Feedback - New Options

If an organization chooses to enable ARYA Customer Feedback, their users are prompted after calls to provide feedback (See Arya: Providing Call Quality Feedback Product Document). The feedback is ingested by an AI-powered tool that identifies potential issues that will improve call performance. 

In this release, we've added more options for users to select from to describe problems with a call, including an "Other" option that allows the user to enter their own reason if none of the provided options apply. 

Movius provides a set of default options (Call Dropped, Could not hear the other party, Call/Speech Delay, Spam Call, Other) and can configure custom options for customers by request.

Contacts Search Enhancement

Currently, when  a user searches their contacts list only the first name and last name of a contact display. This could cause confusion if there are two members in a Contacts list with the same or similar name. Now, more details will display including:

  • Email Address
  • Job Title
iOS
Android

What's new with Movius for BlackBerry?

  • BlackBerry Contacts Sync Enhancement (v. 3.04.20) - Using new functionality from the BlackBerry BEMS 3.4.3.3 API release, Movius or BlackBerry will now be able to sync contacts from any Contact folder.

What's new with Movius MultiLine? 

  • Automatic Timezone Detection (v. 3.04.01) - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones. 
    • It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
  • WhatsApp Picture Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support picture messaging.
  • WhatsApp Multiple Group Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will  support multiple group messaging threads.

What's new with MultiLine for Intune?

  • Automatic Timezone Detection (v. 3.04.01) - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones. 
    • It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
  • WhatsApp Picture Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support picture messaging.
  • WhatsApp Multiple Group Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support multiple group messaging threads.