Target dates for release to app store:
- MultiLine for Intune | To be confirmed
- MultiLine | To be confirmed
Release Postponement Notice
Due to an ongoing incident affecting SMS and WhatsApp message delivery on the MultiLine App, we are postponing the Mobile App release originally scheduled for the weekend of June 21, 2025.
Our team is actively working to resolve the issue, and we will communicate a new release date as soon as the incident is fully addressed.
What's new?
1. Contact Settings UI/UX improvements
- We’ve updated the contact source list text to enhance clarity and usability.
- Additionally, the descriptions and alert messages shown when changing contact sources have been revised to provide more explicit guidance and reduce confusion.
2. Voicemail Message Improvements
- We’ve enhanced voicemail functionality to ensure more reliable, real-time delivery of messages and clearer issue notifications.
- If a voicemail audio file isn’t immediately available — such as in the case of a network connectivity issue — you’ll now see an option to manually download the message, improving access and reducing uncertainty.
3. A new look for the MultiLine app logo!
- We’re giving the MultiLine app a small visual refresh - our app icon is changing!
- We’re aligning with updated App Store guidelines while also taking the opportunity to give the MultiLine app icon a new look.
- No other visual changes - just a fresh icon on your home screen and app.
4. Introducing AMR-WB
- The MultiLine app now supports the AMR-WB (Adaptive Multi-Rate Wideband) audio codec for minutes and data mode, delivering clearer, more natural-sounding calls, and enhanced overall audio quality.
5. Introducing IPV6 support
- MultiLine app now supports IPv6 network environments, providing:
- Better connectivity,
- Improved network performance, and
- Compatibility with modern, future-ready infrastructures
- Note: While MultiLine app now supports IPv6, Microsoft Intune authentication may not work as expected under IPV6. We are awaiting confirmation from Microsoft regarding full Intune SDK compatibility.
6. Improved Contact Sync Experience
- The MultiLine mobile app now provides enhanced real-time visibility into the contact synchronization process. It includes:
- Real-time sync status updates
- Immediate notifications for any sync issues
- Actionable error messages to help users resolve problems directly within the app.
- Note: MultiLine for Android will only sync Microsoft Exchange contacts that include at least one of the following information- a phone number, or an email, or one address field, in addition to the contact's name. If a contact only has a name and none of these other fields are filled out, MultiLine will not synchronize that contact.
Bug Fixes and Performance Improvements
- Voicemail Delivery Fix: Resolved an issue where voicemail messages were delayed—often due to network issues—causing users to miss notifications in certain cases.
- Incoming Calls Not Appearing on Device Fix: Fixed an issue affecting specific Samsung devices with Android 14. When these phones were in sleep mode for a few minutes, MultiLine would not ring for incoming calls, although the calls would still appear in the missed calls list.
- General Enhancements: Additional improvements have been made to overall app performance and reliability.
Version History
Date | Description |
---|---|
05/09/2025 | Created |
06/12/2025 | Updated with the additional features |
06/20/2025 | Release dates updated |