Can users turn off SMS or instant message recording in the app?

No, it is not possible for a user to turn off SMS or instant message capture from MultiLine apps. Our message recording feature is designed for users who need their messages recorded for compliance purposes, and therefore, only administrators have the ability to turn message on or off for a user.

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  • Created: 11/14/2023 12:38 pm EST
  • Last updated: 11/14/2023 12:39 pm EST
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