Customer Resources Hub πŸ”’

Topics on onboarding your organization, configuring external applications, and product information

Some resources are password protected (indicated by πŸ”’), and can only be viewed if you have a Partner, Customer, POC, or Movius account. If you haven't been set up with your username or password, or if your username and password has stopped working, please contact your account manager.

Deploying MultiLine: The Complete Guide for Enterprise

If you're responsible for implementing MultiLine in your organization, this guide is for you. In this guide, you'll find best practices and example approaches from companies that have already started their implementation journey with MultiLine.

First, please select what best describes your business type.

Quick Start Guides: MultiLine Mobile Apps

Select below for MultiLine iOS and Android Quick Start Guides.

Multiline App Tour

Tour of features for MultiLine apps.

Tablet and iPads

Topics on enabling MultiLine on tablet

Microsoft Teams Integration Enablement

Resources for onboarding an enterprise to the MultiLine integration into Microsoft Teams.

MultiLine can be integrated into Microsoft Teams for voice and messaging, sold separately.

Enterprise Guides are password protected, log in to view.

Social Messaging Connectors Enablement πŸ”’

WhatsApp, WeChat, LINE enablement materials

Set Up Movius Management Portal (MMP) SAML SSO

Instructions for setting up Movius Management Portal (MMP) admin authentication using a customer's identity provider (IdP) with SAML 2.0. (Log In Required)

Salesforce Enablement

Contains end-to-end documentation of MultiLine for Salesforce solution


Messaging Only (No Voice) Enablement πŸ”’

Enablement materials for customers that deploy MultiLine with voice calling disabled.

Movius for BlackBerry Enablement

Deployment resources for BlackBerry Admins and MultiLine Admins. Some resources are passwords protected, log in to view.

Number Port-In πŸ”’

Processes for customers that want to port-in numbers to the Movius platform. Resources are password protected log-in to view.

Videos

How-to videos

MultiLine Troubleshooting and FAQ

Troubleshooting and answers to frequently asked questions