Still receiving MultiLine calls after deleting the app

Last Modified on 11/17/2022 11:48 am EST

Problem

I'm no longer with the organization requiring MultiLine and I deleted the app, but I am still receiving calls from MultiLine.

Why?

Your number is still associated with the MultiLine number in the Management Portal.

Resolution

The MultiLine administrator on your company's IT team needs to deactivate your account. Provide your name and personal number to the IT team and let them know you're still receiving MultiLine calls and need your account deactivated in Management Portal.

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Created: 11/17/2022 11:43 am EST
Last updated: 11/17/2022 11:48 am EST

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Copyright © 2022-2024 Movius. All rights reserved. Movius is revolutionizing the way businesses communicate. We are the leading global provider of secure, cloud-based mobile communications. Our MultiLine™ solution enhances workflows, resolves compliance gaps and unifies cross-channel messaging. Movius AI-powered solutions enable businesses to build strong and lasting relationships with their customers in a company-owned, controllable system. In today’s on-the-go world, wave goodbye to excessive hardware costs and IT overhead. Welcome to Phone 3.0™. For more visit movius.ai