Timing:
| Region | Start Date & Time | End Date & Time |
| APAC | Wednesday 26-Nov-2025, 12:30 pm EST | Wednesday 26-Nov-2025, 3:30 pm EST |
| EMEA | Tuesday 25-Nov-2025, 8:30 pm EST | Wednesday 26-Nov-2025, 1:30 am EST |
| NAMR | Tuesday 25-Nov-2025, 1:00 am EST | Tuesday 25-Nov-2025, 3:30 am EST |
Overview
This release addresses a critical issue in the MultiLine Management Portal (MMP) that prevented administrators from bulk importing users via the CSV template.
Issue Resolved
- Problem: When admins attempted to upload the CSV template for bulk user import, the system displayed the error: “Out of office is not enabled for this organisation”
- Resolution: The validation logic has been corrected. The system now properly handles optional fields, allowing successful bulk imports when optional field is blank.
Impact
- Admins can now upload CSV templates without encountering false validation errors.
Version History
| Date | Description |
|---|---|
| 11/21/2025 | Created |
