Calling

MultiLine provides you a phone within a phone, which includes a separate dialer, call log, and caller ID. When you call in MultiLine, you'll use your MultiLine number and the professional identity set up by your administrator. We promise it is as easy to use as the call app on your phone.

Place calls from the Keypad, from the Recents tab, phone number links, or Contacts list.

MultiLine automatically handles any compliance requirements such as call recording, call recording announcements, and more.

Calling from Keypad

How to directly dial numbers using the Keypad

Calling from Recents

How to return calls from people who called you

Calling from Messages

How to call people who have left a message or voicemail

Calling from Contacts

How to call people from Contacts list

Number handling of international numbers

How MultiLine handles international numbers

Number handling of short codes

How MultiLine handles dialing short codes

Using Caller ID

How MultiLine Caller ID works

Adding additional participants to a call

How MultiLine handles international numbers

Calling with click-to-dial numbers and conference codes

How to use click to dial phone number links and conference code links in MultiLIne

Blocking calls

How to block unwanted calls in MultiLine

Understanding Call Icons

About the Call Icons on the Recents screen