Manage User Accounts and Invitations

Articles

Create user permissions
How to add user permissions that define which app features are available to users of the MultiLine app.
Managing Email Domain Restrictions for MultiLine Invitations
How to restrict the email domains that can receive MultiLine invitations.
Customize email invitations
How to customize email invitations. We provide a default email invitation with the required information which you can edit according to the needs of your organization.
Customize SMS invitations
How to customize SMS invitations. We provide a default SMS invitation with the required information that you can edit according to the needs of your organization.
Send MultiLine Invitations (Add users)
How to send or resend MultiLine invitations which are required for users to access MultiLine apps.
Search users and view invitation status
Read this to learn how to use the Accounts tab to check whether users have onboarded.   Overview The Accounts tab tracks invitation status and some usage, which makes it a great place to start checking whether people are onboarding successf...
Move users
How to move an account to a different organization.
Suspend a user
How to suspend a user.
Delete user and release, reserve, or forward calls
How to delete a user
Enable PBX phone for a user
How to enable PBX phone integration for a user.
Enable Microsoft Teams for a user
Read this to learn how to enable Microsoft Teams integration for users who will use the same number for Microsoft Teams and MultiLine.  Overview Enabling Microsoft Teams integration will allow for the user's mobile phone and Microsoft Tea...