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Movius

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  • Glossary
  • MultiLine User Guides and Videos
    • Get Started with MultiLine
      • Activation
        • Activate MultiLine
          • iOS
          • Android
          • iOS | Data Only
          • Android | Data Only
        • Activate MultiLine for Intune
          • iOS
          • Android
          • iOS | Data Only
          • Android | Data Only
        • Activate Movius for BlackBerry
          • iOS
          • Android
    • iOS
      • Calling
        • About Calling
          • Calls - MultiLine iOS
        • Calling from Keypad
          • MultiLine/MultiLine for Intune
        • Calling from Recents
          • MultiLine/MultiLine for Intune
          • Movius for BlackBerry
        • Calling from Messages
          • MultiLine/MultiLine for Intune
          • Movius for BlackBerry
        • Calling from Contacts
          • MultiLine/MultiLine for Intune
          • Movius for BlackBerry
        • Calling with Click-to-Dial numbers and conference codes
          • Click-to-Dial numbers and conference codes
        • Calling international numbers
          • MultiLine/MultiLine for Intune
          • Movius for BlackBerry
        • Calling short codes
          • Number handling of short codes
        • Using Caller ID
          • MultiLine/MultiLine for Intune
          • Movius for BlackBerry
        • Adding additional participants to a call
          • 3-Party and Conference Calling
        • Transfering a call
          • Blocking calls
            • MultiLine/MultiLine for Intune
            • Movius for BlackBerry
          • Call Icons
            • MultiLine
            • MultiLine for Intune
            • Movius for BlackBerry
        • SMS and MMS Messaging
          • About MultiLine Messaging
            • About MultiLine Messages - iOS
          • Send SMS Messages
            • MultiLine/MultiLine for Intune
            • Movius for BlackBerry
          • Send SMS Group Messages (US and Canada Only)
            • MultiLine/MultiLine for Intune
          • Send Picture Messages (US and Canada Only)
            • MultiLine/MultiLine for Intune
          • Messaging Short Codes
            • Messaging Short Codes
        • WhatsApp Messaging
          • WhatsApp Messaging
          • WhatsApp Group Messages
        • WeChat Messaging
          • About WeChat Messaging Channel
          • MultiLine/MultiLine for Intune
          • WeChat Group Messaging
          • WeChat: Phone Number Validation Flow
        • LINE Messaging
          • LINE: AI-enabled Incoming Message Routing - iOS
          • LINE Messaging - iOS
          • LINE Group Messaging - iOS
          • LINE: Phone Number Validation Flow - iOS
        • Voicemail
          • MultiLine/MultiLine for Intune
          • Movius for BlackBerry
        • Contacts
          • About Contacts
            • About Contacts - MultiLine iOS
          • Add, Edit, or Delete Contacts
            • MultiLine
            • MultiLine for Intune
            • Movius for BlackBerry
          • Search and View Contacts
            • MultiLine/MultiLine for Intune
            • Movius for BlackBerry
        • Settings
          • Call Settings
            • Set Calls for Data/Minutes/WiFi Only
              • MultiLine/Intune
              • BlackBerry
            • Set Call Forwarding
              • MultiLine/Intune
            • Set Do Not Disturb
              • MultiLine/Intune
            • Set Sequential or Simultaneous Dial
              • MultiLine/MultiLine for Intune
              • Movius for BlackBerry
            • Set My Schedule
              • MultiLine/Intune
          • Contact Settings
            • Sync with Exchange Contacts
              • MultiLine
              • MultiLine for Intune
              • Movius for BlackBerry
            • Sync with Native Contacts
              • iOS
            • Use Local Contacts
              • MultiLine
            • Set Contact List Sort Order
              • MultiLine/Intune
          • Set E911 Address
            • Set E911 address (US Only)
          • Ringtone and notifications
            • MultiLine/MultiLine for Intune
            • Movius for BlackBerry
          • Control MultiLine ring when using Teams
            • MultiLine
          • Set GDPR Privacy Preference
            • Switch SIM card
              • MultiLine/MultiLine for Intune
              • Movius for BlackBerry
        • Android
          • Calling
            • About Calling
              • Calling from Keypad
                • MultiLine/MultiLine for Intune
                • Movius for BlackBerry
              • Calling from Recents
                • MultiLine/MultiLine for Intune
                • Movius for BlackBerry
              • Calling from Messages
                • Calling from Contacts
                  • Number handling of international numbers
                    • MultiLine/MultiLine for Intune
                    • Movius for BlackBerry
                  • Calling short codes
                    • Calling short codes
                  • Using Caller ID
                    • MultiLine/MultiLine for Intune
                  • Adding additional participants to a call
                    • Click-to-Dial numbers and conference codes
                    • Add a third person to your call
                  • Calling with click-to-dial numbers and conference codes
                    • Click-to-Dial numbers and conference codes
                  • Blocking calls
                    • MultiLine
                    • MultiLine for Intune
                  • Call Icons - Android
                    • MultiLine/MultiLine for Intune
                    • Movius for BlackBerry
                • SMS and MMS Messaging
                  • About MultiLine Messaging
                    • Send SMS Messages
                      • 1:1 Messaging
                    • Send SMS Group Messages
                      • Group Messaging
                    • Send Picture Messages
                      • Messaging Short Codes
                        • Messaging Short Codes
                    • WhatsApp Messaging
                      • 1:1 Messaging
                      • Group Messaging
                      • Opt-In Flow
                    • WeChat Messaging
                      • About WeChat Messaging Channel - Android
                      • WeChat Messaging - Android
                      • WeChat: AI-enabled Incoming Message Routing
                      • WeChat: Guest Phone Number Validation Flow
                    • LINE Messaging
                      • About LINE Messaging Channel
                      • LINE: AI-enabled Incoming Message Routing
                      • LINE Messaging - Android
                      • Group
                      • LINE: Phone Number Validation Flow
                    • Contacts
                      • About Contacts
                        • About Contacts - Android
                      • Add, Edit, or Delete Contacts - Android
                        • MultiLine
                        • MultiLine for Intune
                        • Movius for BlackBerry
                      • Search and View Contacts
                        • Android
                        • Movius for BlackBerry
                    • Voicemail
                      • MultiLine
                      • MultiLine for Intune
                      • Movius for BlackBerry
                    • Settings
                      • Call Settings
                        • Call Settings
                          • Call Settings - Data/Minutes/Wi-Fi Only - MultiLine for Intune
                        • My Schedule
                          • MultiLine/MultiLine for Intune
                          • Movius for BlackBerry
                        • Call Handling
                          • MultiLine/MultiLine for Intune
                          • Movius for BlackBerry
                        • Call Forwarding
                          • MultiLine/MultiLine for Intune
                          • Movius for BlackBerry
                        • Do Not Disturb
                          • MultiLine/MultiLine for Intune
                          • Movius for BlackBerry
                      • Contact Settings
                        • Sync with Exchange Contacts
                          • MultiLine/MultiLine for Intune
                          • Movius for BlackBerry
                        • Sync with Native Contacts
                          • Sync with Native Contacts - Android
                        • Use Local Contacts
                          • Local Contact List - Android
                        • Set Contact Sort Order
                          • Set Contact List Sort Order - Android
                      • Set E911 Address
                        • MultiLine/Intune
                        • Movius for BlackBerry
                      • Ringtone and Notifications
                        • MultiLine/MultiLine for Intune
                        • Movius for BlackBerry
                      • Control MultiLine ring when using Teams
                        • Control MultiLine ring when using Teams - Android
                      • Set GDPR Privacy Preference
                        • GDPR Privacy Setting - Android
                      • Switch SIM Card
                        • Switch SIM card - Android
                  • SMS Opt-In Flows
                    • About Texting Disclaimers
                    • SMS Opt-In with Consent
                    • SMS Opt-In Disclaimer Only
                  • Microsoft Teams Integration
                    • Voice Calling for Microsoft Teams
                      • MultiLine Voice Calling - Teams
                    • MultiLine Messaging App for Microsoft Teams
                      • About MultiLine Messaging for Teams
                      • Get Started with MultiLine Messaging App for Teams
                      • What does the orange M icon (MultiLine Indicator) mean?
                      • SMS and MMS Messaging - Teams
                        • Desktop
                      • WhatsApp Messaging - Teams
                        • WhatsApp Messaging in Teams
                        • WhatsApp Group Messaging
                        • WhatsApp Opt-In Flow
                      • WeChat Messaging - Teams
                        • 1:1 Messaging
                        • Group Messaging
                      • LINE Messaging - Teams
                        • 1:1 Messaging
                        • Group Messaging
                      • Contacts - Teams
                        • Desktop
                      • Search Contacts and Messages - Teams
                        • Desktop
                      • Delete Messages and Conversations - Teams
                        • Desktop
                      • Leave a Social Messaging Conversation - Teams
                        • Leave a social messaging conversation
                      • Mute a Conversation - Teams
                        • Desktop
                      • Settings - Teams
                        • E911 MultiLine Messaging (US Only) - Teams
                    • MoviusConnect Integration for Microsoft Teams
                      • How do I contact support?
                      • Graph API Permissions
                  • Salesforce Integration
                    •  MultiLine for Salesforce demo video
                    • About MultiLine for Salesforce
                    • Activate MultiLine for Salesforce
                    • Calling in MultiLine for Salesforce
                    • Messaging in MultiLine for Salesforce
                    • Tagging calls and texts with Opportunity
                    • Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce
                    • MultiLine for Salesforce Softphone Calling Modes
                  • MultiLine Desktop
                    • Activate and Log in - Desktop
                      • Quick Start Guide: MultiLine Desktop
                      • MultiLine Desktop Login with Single Sign On
                      • MultiLine Desktop Login without Single Sign On (SSO)
                      • Activate MultiLine Desktop
                    • Desktop
                    • SMS and MMS Messaging - Desktop
                      • SMS Messaging in MultiLine Desktop
                      • SMS group messaging in MultiLine Desktop
                    • Social Messaging - Desktop
                      • WhatsApp
                      • WeChat
                      • LINE
                    • Desktop
                    • Contacts - Desktop
                      • Contacts - Desktop
                      • Sync Exchange Contacts - Desktop
                    • MultiLine Desktop Support
                    • E911 MultiLine Desktop (US Only)
                    • What does the orange M icon (MultiLine Indicator) mean?
                • MultiLine How-to Videos
                  • iOS mobile apps
                    • Android mobile apps
                    • MultiLine Admin Guides and Videos
                      • Administrating the MultiLine App
                        • Getting Started with MultiLine Administration
                          • What is Management Portal?
                          • About Movius Management Portal Single Sign On
                          • Edit Administrator profile
                          • Switch to another Management Portal instance
                          • Log out of Management Portal
                        • How-To Videos for MultiLine Admins
                          •  Management Portal How-To Videos
                        • Dashboard
                          • Dashboard
                        • Organizations
                          • Manage (Add, Edit, or Delete) Organizations
                          • Navigate Organizations
                          • Connect regional sites in Management Portal
                        • Customize App and Portal Branding
                          • Customize the mobile app
                          • Customize the Portal
                        • Manage Admin Accounts
                          • Enable Two Factor Authentication (2FA) for Admins
                          • About Admin Privileges
                          • Create Admin Roles in Management Portal
                          • Invite Admins to Management Portal
                          • Add API user
                          • Resend invitations to Management Portal Admins
                          • Delete or suspend an Admin account
                          • Set up Admin Alerts
                        • Manage Numbers
                          • Number Utilization
                          • Number Status and Actions
                          • Manage Reserved Numbers
                          • Withdraw Unused Numbers
                          • Allocate Numbers to Sub-organization
                        • Invite Users to Activate MultiLine
                          • Create user permissions
                          • Customize Invitations
                            • Customize email invitations
                            • Customize SMS invitations
                          • Managing email domain restrictions for MultiLine invitations
                          • Add and invite users to MultiLine
                            • Invite Single User
                            • Invite Multiple Users
                          • Resend a MultiLine Invitation
                          • Search users and view invitation status
                          • Set Up Data Only Onboarding
                          • Guide to onboarding users for MultiLine Desktop
                        • Manage User Accounts
                          • Search user accounts using filters
                          • Edit MultiLine User
                          • Move users
                          • Suspend a user
                          • Delete user and release, reserve, or forward calls
                          • Set Forwarding Number for Messaging Only MultiLine
                          • Add preferred language for a user
                          • Enable PBX phone for a user
                          • Set up a Webhook
                          • Enable Microsoft Teams calling for a user
                          • Downloading Accounts
                        • Manage Feature Settings
                          • Set allowed applications
                          • Enable Group Messaging (US Only)
                          • Enable Picture Messaging (US Only)
                          • Edit message to users for undelivered multimedia message (US Only)
                          • Enable WhatsApp Messaging for users
                          • Configure mobile recording and announcements
                          • Enable Messaging Opt-In Policy
                          • Enable CLARE (Sentiment Analysis)
                          • Set up Compliance Restrictions
                          • View Redaction policy
                          • Manage In-App Notifications
                          • Call & Messages Back-Up
                          • Enable MultiLine Indicator
                        • Manage Reporting and Metrics
                          • Reports for Enterprise-wide MultiLine usage
                          • Reports on MultiLine usage by User
                          • Reports on MultiLine usage by Activity (Voice, Messaging, Data)
                          • MultiLine Admin Activity Reports
                          • WhatsApp Message Reports
                          • Download or play call recording
                          • Batch Operation Reports
                        • MultiLine for Salesforce Install Guide
                          • MultiLine for Salesforce Installation Guide for MultiLine Admins
                        • MultiLine for Teams Install Guide
                          • Enable Microsoft Teams calling for a user
                          • MultiLine for Microsoft Teams FAQ
                        • Need Help?
                          • Log into Management Portal
                          • Is it possible to add multiple administrators to the Management Portal?
                          • What options are there for sending MultiLine users activation information?
                          • How do I help a user that loses their Activation password?
                          • How do I update invitations for simplified onboarding?
                          • Can you set MultiLine invitations to single use only?
                          • Can you turn on/off the call recording announcement "This call is being recorded" at the MultiLine user level and at sub-org level? 
                          • What onboarding materials exist for new users?
                          • How do I restrict incoming social messages for a user?
                          • Secure recording offload service
                          • Reset Management Portal password
                    • Customer Resources Hub πŸ”’
                      • Deploying MultiLine: The Complete Guide for Enterprise
                        • Compliance and Large Enterprise
                          • Introduction
                          • Quantify the Savings
                          • Devise an Engagement Plan
                          • Plan a Phased Rollout
                          • Considerations for a Global Rollout
                          • Deployment FAQ
                          • Compliance FAQ
                          • MultiLine Security
                          • Onboarding End Users
                        • Cost Savings and Small or Medium Business
                          • Introduction
                          • Quantify the Savings
                          • Devise an Engagement Plan
                          • Deployment FAQ
                          • MultiLine Security
                          • Onboarding End Users
                      • Quick Start Guides: MultiLine Mobile Apps
                        • iOS
                        • Android
                      • Tablet and iPads
                        • iPad
                        • Tablet
                      • Microsoft Teams Integration Enablement
                        • Voice
                          • MS Teams Voice Enablement Overview
                          • Admin Guide: Enable Microsoft Teams calling for a user
                          • End User Guide: MultiLine Calling in Teams
                          • iOS End User Guide: Control MultiLine ring when using Teams
                          • Android End User Guide: Control MultiLine ring when using Teams
                        • Messaging
                          • MS Teams Messaging Enablement Overview
                          • End User Guide: Add MultiLine Messaging App to Teams
                          • End User Guide: MultiLine SMS Messaging in Teams
                          • End User guide: WhatsApp Messaging in Teams
                          • End User Guide: Contacts
                          • End User Guide: Search Messages
                          • End User Guide: WhatsApp Group Messaging in Teams
                          • End User Guide: Leave a WhatsApp conversation
                          • End User Guide: Mute a Conversation
                          • End User Guide: Delete Messages and Conversations
                      • Social Messaging Connectors Enablement πŸ”’
                        • MultiLine for Social Messaging Customer FAQ πŸ”’
                          • How do I restrict incoming social messages for a user?
                        • Movius Capture for WhatApp Business
                          • Get Started with Movius Capture for WhatsApp Business
                      • Set Up Movius Management Portal (MMP) SAML SSO
                        • MultiLine Desktop Enablement
                          • Salesforce Enablement
                            • MultiLine for Salesforce Product Document
                            • MultiLine for Salesforce Installation Guide for Salesforce Lightning Admins
                            • MultiLine for Salesforce Installation Guide for MultiLine Admins
                            • End-User Guide: Get started with MultiLine for Salesforce
                            • MultiLine for Salesforce | Troubleshooting
                            • MultiLine for Salesforce | FAQ
                            • Admin Guide: Upgrade and register MultiLine for Salesforce
                            • Bulk User Import Configuration For Salesforce
                          • Messaging Only (No Voice) Enablement πŸ”’
                            • Admin Instructions: Set Forwarding Number for Messaging Only MultiLine
                            • Admin Instructions: Configure mobile recording and announcements
                          • Movius for BlackBerry Enablement
                            • Movius for BlackBerry Product Document
                            • Movius for BlackBerry Installation for MultiLine Admins
                            • Configure policy settings for Movius for BlackBerry in Good Control
                            • Whitelist Movius hostnames and ports (if RouteALL is configured) in Good Control
                            • Installation Guide: Deploy Movius for BlackBerry using Good Control
                          • Number Port-In πŸ”’
                            • Videos
                              • iOS How-To Videos
                              • Android How-To Videos
                              • Management Portal How-To Videos
                              •  Demos
                            • MultiLine Troubleshooting and FAQ
                              • How do I contact support?
                                • iOS
                                • Android
                                • Teams
                                • Desktop
                              • Troubleshooting
                                • Troubleshooting App Issues
                                  • What is my Organization ID? What is my username and password?
                                  • Error: Invalid Company/Org ID. Please try again
                                  • How do I reonboard MultiLine after deleting the app?
                                  • Error: Current version is not supported, please upgrade to latest version from Play store/ App store
                                  • Why am I not receiving notifications?
                                • Troubleshooting Calling and Messaging
                                  • How do I solve call quality issues, dropped calls, or connection errors?
                                  • When I make or receive calls, why do I see a number that I do not recognize?
                                  • Why is my ringtone different in Minutes mode than Data mode?
                                  • Why aren't my clients seeing my MultiLine number as my caller ID?
                                  • Emergency numbers 911 and 988
                                  • Still receiving MultiLine calls after deleting the app
                                  • Issue dialing a local number
                                • Troubleshooting MultiLine for Intune
                                  • MultiLine for Intune says I need to install Company Portal, but I already have it?
                                  • Can't email Support
                                  • How to uninstall the Workspace/Company Portal
                                  • I synced my contacts with an Exchange server, why don't I see any contacts in the list?
                                  • I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?
                                  • Error: "No Available Apps" or "Action Blocked" when reinstalling MultiLine for Intune
                                • Troubleshooting WhatsApp Messaging
                                  • Someone accidentally rejected the opt-in request I sent. What do we do?
                                  • Why do I see “The contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?
                                  • Why did a client receive the auto message “. . . We're not currently using this number to accept WhatsApp messages.”?
                                  • Number Formatting for WhatsApp Messaging (Mexico and Argentina)
                                • Troubleshooting Teams Integration
                                • FAQ
                                  • Calls FAQ
                                    • Will I see missed calls when my Business Hours are set?
                                    • Can a call switch from using WiFi to minutes during an ongoing call?
                                    • Does MultiLine use my personal phone plan's minutes and data?
                                    • Why do I see a number I don't recognize in my personal call log or outbound call screen?
                                    • Can we keep both options, Simultaneous Ring and Sequential Ring, toggled off, even if numbers are added to the list?
                                    • Why did I see "MultiLine_Unknown" when receiving a call from my contacts?
                                    • Why is Caller ID different when I use Minutes mode or Data mode?
                                    • Can I use MultiLine for conference calls?
                                  • International Calling and Texting FAQ
                                    • How do I avoid roaming costs when I'm traveling for work?
                                  • Messages FAQ
                                    • Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
                                  • Contacts FAQ
                                    • Why does MultiLine request access to Contacts?
                                    • Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?
                                    • Why is there a contact named "MultiLine" in my personal contacts list?
                                  • Privacy FAQ
                                    • How does MultiLine protect my privacy?
                                    • Why does MultiLine request access to Contacts?
                                    • Why does MultiLine request access to Location?
                                    • Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?
                                    • What is your Privacy Policy and CPNI Policy?
                                  • Voicemail FAQ
                                    • Why is there a MultiLine voicemail in my personal voicemail inbox?
                                    • Why am I prompted to "Press any key" when using Minutes mode?
                                    • Why are Inbound Minutes voicemails going to native iphone when using Live Voicemail?
                                  • WeChat FAQ
                                    • How do WeChat users initiate chats with MultiLine users?
                                  • LINE Messaging FAQ
                                    • How do LINE users initiate chats with MultiLine users?
                                  • Spam
                                    • Does MultiLine protect against spam?
                                    • How can I reduce unwanted calls and texts?
                                  • Compliance FAQ
                                    • Financial Services Regulations FAQ
                                    • Healthcare Compliance FAQ
                                    • Consumer Regulations FAQ
                                    • Does MultiLine comply with GDPR Regulations?
                                    • Can users turn off call recording in the app?
                                    • Can users turn off SMS or instant message recording in the app?
                                    • Is Movius ISO certified?
                                    • Is Movius SOC Certified?
                                    • Can MultiLine prove its Data integrity?
                                  • How do I update my MultiLine app?
                                  • MultiLine FAQ
                                    • What is MultiLine?
                                    • How does MultiLine provide a second number?
                                    • What devices does MultiLine work on?
                                    • Do users have to be connected to Internet to activate MultiLine?
                                    • Can users use their MultiLine invitations more than once?
                                    • Can users activate MultiLine on more than one phone at a time?
                                    • Will using MultiLine increase my personal mobile bill?
                                    • What type of numbers does MultiLine support?
                                    • What languages are supported?
                                    • How do I purchase a subscription for MultiLine?
                                    • What does the orange M icon (MultiLine Indicator) mean?
                                  • How do I find my MultiLine app version number?
                                  • I reinstalled MultiLine, but lost my invitation. What should I do?
                                  • MultiLine for Microsoft Teams FAQ
                                    • If I set Do Not Disturb on my mobile, will it apply to MultiLine for Microsoft Teams?
                                    • If I set a Business Hours schedule on my mobile, does it apply to MultiLine for Microsoft Teams?
                                    • I'm receiving voicemails only to Microsoft Teams and not to MultiLine.
                                    • My incoming calls are not forwarded to the number I have selected in MS Teams.
                                    • My calls are routed to voicemail on MultiLine mobile app instead of ringing on MS Teams.
                                  • MultiLine for Intune FAQ
                                    • What is MultiLine for Intune?
                                    • Why do I need to install Company Portal?
                                    • What information can my organization see when I enroll my device in Intune?
                                    • Why do I need to install Microsoft Authenticator?
                                    • Why do I sometimes see "You're using this app outside the Workspace" when I place a call?
                                  • MultiLine for WhatsApp FAQ
                                    • Does MultiLine access my personal WhatsApp?
                                    • Can all the messages I send and receive using MultiLine for WhatsApp be recorded?
                                    • Can I make a WhatsApp voice call, video call, or send voice messages in MultiLine?
                                    • Do opt-in requests time out?
                                    • What is my client's experience when we use the WhatsApp messaging channel?
                                    • Can I WhatsApp between MultiLine users in the app?
                                  • MultiLine for WeChat FAQ
                                    • Does MultiLine access my personal WeChat?
                                    • Can all the messages I send and receive using MultiLine for WeChat be recorded?
                                  • MultiLine Desktop FAQ
                                    • How do I get my credentials for MultiLine Desktop?
                                    • If I set Do Not Disturb on my mobile, will it apply to MultiLine Desktop?
                                    • If I set a Business Hours schedule on my mobile, does it apply to MultiLine Desktop?
                                    • Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?
                                    • If I block a number on mobile, will the number be blocked in MultiLine Desktop?
                                    • How can I get my local contacts back after switching to Exchange? Can I switch my email used?
                                    • Why is there no ring tone played for some incoming calls to MultiLine Desktop? (Chrome/Safari)
                                    • Can I change my ringtone in MultiLine Desktop?
                                  • Movius for BlackBerry FAQ
                                    • Why is there a blue BlackBerry floating icon in the Movius app?
                                    • When clicking a number to dial from BlackBerry Work, why does Movius switch to Blackberry Work and then again back to Movius?
                                    • I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?
                                    • About Movius for BlackBerry
                                    • Can Movius for BlackBerry access contacts in the address book in the phone? Can I just go to the contact and dial through Movius for BlackBerry?
                              • Join the MultiLine Beta Testing Program
                                • Android
                              • Enterprise Network Requirements to Fully Enable Movius MultiLine
                              • App Tour
                                • iOS
                                • Android
                            • News and Release Notes
                              • Release Notes
                                • What's New for Movius Release Notes?
                                • How to use Movius Release Notes
                                • How do I update my MultiLine app?
                                • Important Movius Updates
                                  • Short Code Dialing [January 2024]
                                  • Action Required: Apple iOS 18 Release
                                  • Click-to-Dial Conference Bridge Support on iOS 15.4
                                • Product News
                                  • MultiLine iOS Release Notes
                                    • Version 4.07.02 | MultiLine-Release-iOS
                                    • Version 4.07.01 | MultiLine and MultiLine for Intune-iOS
                                    • Version 4.06.02 | iOS
                                    • Version 4.06.01 | MultiLine and MultiLine for Intune
                                    • Version 4.05.02 HF1 | iOS
                                    • Version 4.05.02 | iOS
                                    • Version 4.05.01 | iOS
                                    • Version 4.04.01.01 | MultiLine for Intune iOS
                                    • Version 4.04.01 | iOS
                                    • Version 4.03.03 | iOS
                                    • Version 3.07.04 | Movius for BlackBerry iOSNew
                                    • Version 4.03.02 HF1 | MultiLine for Intune iOS
                                    • Version 4.03.01
                                    • Version 4.02.03 | Movius MultiLine iOS
                                    • Version 4.02.05 | MultiLine for Intune iOS
                                    • Version 4.02.04 | MultiLine for Intune iOS
                                    • Version 4.02.03
                                    • Version 4.02.02 | iOS
                                    • Version 4.02.01
                                    • Version 4.01.06
                                    • Version 4.01.05 | MultiLine for Intune iOS
                                    • Version 4.01.04
                                    • Version 4.01.03
                                    • Version 4.01.02 Hotfix | iOS
                                    • Version 4.01.01
                                    • Version 4.00.00 - 4.00.01
                                    • Version 3.07.01 | All Apps
                                    • Version 3.06
                                    • Version 3.05 | All Apps
                                    • Version 3.04 | All Apps
                                    • Version 3.03 | All Apps
                                    • Version 3.01 | All Apps
                                  • MultiLine Android Release Notes
                                    • Version 4.07.01 | MultiLine and MultiLine for Intune-Android
                                    • Version 4.06.02 Minor Release | Android
                                    • Version 4.06.01 | MultiLine and MultiLine for Intune
                                    • Version 4.05.02 HF1 | Android
                                    • Version 4.04.01 | Android
                                    • Version 4.05.02 | Android
                                    • Version 4.05.01 | Android
                                    • Version 3.09.01 | Movius for BlackBerry
                                    • Version 4.03.02 HF1 | MultiLine for Intune Android
                                    • Version 4.03.01
                                    • Version 4.02.02 HF2 | MultiLine for Intune Android
                                    • Version 4.02.01 HF1 | MultiLine for Intune Android
                                    • Version 4.02.01 | Android
                                    • Version 4.01.01 HF1 | MultiLine for Intune Android
                                    • Version 4.01.01 Hotfix | Android
                                    • Version 4.00.01 - 4.01.01 | Android
                                    • Version 3.08.01 - Hotfix
                                    • Version 3.05 | All Apps Release Notes
                                    • Version 3.04 | All Apps Release Notes
                                    • Version 3.03 | All Apps Release Notes
                                    • Version 3.01 | All Apps Release Notes
                                  • Teams MultiLine Messaging Release Notes
                                    • MultiLine Messaging | Version 2.12.0 | Release Notes
                                    • MultiLine Messaging | Version 2.11.0 | Release Notes
                                    • MultiLine Messaging | Version 2.10.0 | Release Notes
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                                    • MultiLine Messaging | Version 2.0.2 | Release Notes
                                    • MultiLine Messaging | 2024.03.22 | Release Notes
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                                    • MultiLine Messaging | 2023.27.10 | Release Notes
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                                    • MultiLine Messaging | 2023.22.07 | Release Notes
                                    • MultiLine Messaging | 2023.07.07 | Release Notes
                                    • MultiLine Messaging | Version 2.12.0 | Release Notes
                                  • Teams Voice Integration Release Notes
                                    • Call Ringing and Notification Control in Mobile Apps
                                  • Salesforce Integration Release Notes
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                              • Microsoft Teams Integration

                              MultiLine Messaging App for Microsoft Teams

                              Articles

                              About MultiLine Messaging for Teams
                              When your organization uses MultiLine Messaging for Microsoft Teams, you can message from your MultiLine number in Microsoft Teams.
                              Get Started with MultiLine Messaging App for Teams
                              How to add the MultiLine Messaging app to Teams.
                              What does the orange M icon (MultiLine Indicator) mean?
                              The MultiLine Indicator icon appears near a contact name or number to identify it as a MultiLine number.

                              SMS and MMS Messaging - Teams

                              WhatsApp Messaging - Teams

                              WeChat Messaging - Teams

                              LINE Messaging - Teams

                              Contacts - Teams

                              Search Contacts and Messages - Teams

                              Delete Messages and Conversations - Teams

                              Leave a Social Messaging Conversation - Teams

                              Mute a Conversation - Teams

                              Settings - Teams

                              About this Article
                              • Created: 05/08/2025 9:17 pm EDT
                              • Last updated: 05/08/2025 9:17 pm EDT
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                              Copyright Β© 2022-2024 Movius. All rights reserved. Movius is revolutionizing the way businesses communicate. We are the leading global provider of secure, cloud-based mobile communications. Our MultiLineβ„’ solution enhances workflows, resolves compliance gaps and unifies cross-channel messaging. Movius AI-powered solutions enable businesses to build strong and lasting relationships with their customers in a company-owned, controllable system. In today’s on-the-go world, wave goodbye to excessive hardware costs and IT overhead. Welcome to Phone 3.0β„’. For more visit movius.ai
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