Popular Articles

41. How do I contact support?

    Last Updated: 08/28/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ

42. Create Admin Roles in Management Portal

    Last Updated: 08/01/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    Read this to learn how to create Roles for admins, which will define which activities they'll have access to in Management Portal. You should do this before inviting admins.

43. Customize App and Portal Branding

    Last Updated: 06/27/2024 in MultiLine Admin Guides and Videos

44. Secure recording offload service

    Last Updated: 03/01/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Need Help?
    This article provides a description of Digital Safe, an option of the Movius solution that provides offloading of voice, SMS recordings, and (if enabled) messages using SFTP.

45. Enable Two Factor Authentication (2FA) for Admins

    Last Updated: 11/17/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    How to enable two factor authentication for Management Portal Admins.

46. Manage (Add, Edit, or Delete) Organizations

    Last Updated: 11/15/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Organizations
    Read on to learn how to create, edit, or delete organizations.  Overview Organizations contain your user and admin accounts. You can set up the MMP to reflect your organizational structure where you can create an organization (root node) with the...

47. Create user permissions

    Last Updated: 07/10/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Invite Users to Activate MultiLine
    How to add user permissions that define which app features are available to users of the MultiLine app.

48. Click-to-Dial numbers and conference codes

    Last Updated: 09/23/2024 in MultiLine User Guides and Videos iOS Calling Calling with Click-to-Dial numbers and conference codes
    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click-to-Dial fea...

49. 3-Party and Conference Calling

    Last Updated: 06/26/2023 in MultiLine User Guides and Videos iOS Calling Adding additional participants to a call
    Read on to learn about 3-party conference calling in the MultiLine mobile app.  Overview You can add a third participant to calls in the MultiLine application.  Before you start  Your organization can choose to enable or disable these features....

50. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Last Updated: 06/15/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it pulls your ...

• ← Back
• Viewing 41 - 50
• More →