Popular Articles

41. How do I contact support?

    Last Updated: 08/28/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ

42. Secure recording offload service

    Last Updated: 03/01/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Need Help?
    This article provides a description of Digital Safe, an option of the Movius solution that provides offloading of voice, SMS recordings, and (if enabled) messages using SFTP.

43. Sync with Exchange Contacts - Android

    Last Updated: 06/18/2025 in MultiLine User Guides and Videos Android Settings Contact Settings Sync with Exchange Contacts
    Read on to learn how to set up your contacts list to use Exchange Contacts in the MultiLine Android app. Overview You can set up your MultiLine app to populate the Contacts list to connect to an Exchange server, such as Outlook or BlackBerry Exch...

44. Customize App and Portal Branding

    Last Updated: 06/27/2024 in MultiLine Admin Guides and Videos

45. Click-to-Dial numbers and conference codes

    Last Updated: 09/23/2024 in MultiLine User Guides and Videos iOS Calling Calling with Click-to-Dial numbers and conference codes
    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click-to-Dial fea...

46. Manage (Add, Edit, or Delete) Organizations

    Last Updated: 11/15/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Organizations
    Read on to learn how to create, edit, or delete organizations.  Overview Organizations contain your user and admin accounts. You can set up the MMP to reflect your organizational structure where you can create an organization (root node) with the...

47. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Last Updated: 06/15/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it pulls your ...

48. Enable Two Factor Authentication (2FA) for Admins

    Last Updated: 11/17/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    How to enable two factor authentication for Management Portal Admins.

49. 3-Party and Conference Calling

    Last Updated: 06/26/2023 in MultiLine User Guides and Videos iOS Calling Adding additional participants to a call
    Read on to learn about 3-party conference calling in the MultiLine mobile app.  Overview You can add a third participant to calls in the MultiLine application.  Before you start  Your organization can choose to enable or disable these features....

50. Using Voicemail - MultiLine iOS

    Last Updated: 10/23/2024 in MultiLine User Guides and Videos iOS Voicemail
    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...

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