Popular Articles

41. Local Contact List - MultiLine iOS

    Last Updated: 09/23/2024 in MultiLine User Guides and Videos iOS Settings Contact Settings Use Local Contacts
    Read on to learn how to use local contacts.  Overview MultiLine provides you a separate contacts list to use for work. When you use the local contacts setting, you manually add or import contacts to MultiLine.  Before you start If your organi...

42. Add API user

    Last Updated: 09/13/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    How an Admin can Add API User

43. MultiLine for Intune FAQ

    Last Updated: 07/11/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ

44. Create user permissions

    Last Updated: 07/10/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Invite Users to Activate MultiLine
    How to add user permissions that define which app features are available to users of the MultiLine app.

45. Why do I see “The contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?

    Last Updated: 11/03/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting WhatsApp Messaging
    In order for you to message with a client, they must accept your opt-in request. You’re allowed to send a new one every 24 hours. If accepted, you’ll be able to message with the customer. If it’s rejected, we’ll let you know, and you won’t be able t...

46. Activating MultiLine - iOS

    Last Updated: 11/14/2023 in MultiLine User Guides and Videos Get Started with MultiLine Activation Activate MultiLine
    Everything you need to get started will be sent to you in a MultiLine invitation. You can use it to start the activation process.  Step 1: Get your invitation Expect an invitation to be sent to your work email. Please don't reply to this email, ...

47. Dashboard

    Last Updated: 02/06/2025 in MultiLine Admin Guides and Videos Administrating the MultiLine App

48. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Last Updated: 11/15/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Movius for BlackBerry FAQ
    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it pulls your ...

49. Delete user and release, reserve, or forward calls

    Last Updated: 07/07/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage User Accounts
    How to delete a user

50. Click-to-Dial numbers and conference codes

    Last Updated: 09/23/2024 in MultiLine User Guides and Videos iOS Calling Calling with Click-to-Dial numbers and conference codes
    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click-to-Dial fea...

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