Popular Articles

  1. Activating MultiLine for Intune - iOS

    Read on for instructions on activating the MultiLine for Intune iOS app.  Get your invitation Expect an invitation to be sent to your work email. Please don't reply to this email, as it is auto-generated. NOTE: Movius does not send or ma...
  2. Delete user and release, reserve, or forward calls

    How to delete a user
  3. Dashboard

  4. Create user permissions

    How to add user permissions that define which app features are available to users of the MultiLine app.
  5. Secure recording offload service

    This article provides a description of Digital Safe, an option of the Movius solution that provides offloading of voice, SMS recordings, and (if enabled) messages using SFTP.
  6. Why did I get the error message β€œLooks like this contact is already messaging with another MultiLine user. . .”?

    If someone in the same line of business as you is talking with a client, WhatsApp will not allow you to message the client. Contact your administrator.
  7. Activate MultiLine for Intune

  8. Using Voicemail - iOS

    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...
  9. Manage (Add, Edit, or Delete) Organizations

    Read on to learn how to create, edit, or delete organizations.  Overview Organizations contain your user and admin accounts. You can set up the MMP to reflect your organizational structure where you can create an organization (root node) with the...
  10. Mute a Message Thread - Microsoft Teams Connector

    Read on to learn about muting MultiLine message threads in Microsoft Teams.  Overview Muting a message thread will stop you from receiving notifications in Microsoft Teams when you receive new messages.  Mute a message thread Open a message thr...