Popular Articles

31. Create Admin Roles in Management Portal

    Last Updated: 08/01/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    Read this to learn how to create Roles for admins, which will define which activities they'll have access to in Management Portal. You should do this before inviting admins.

32. WeChat Messaging - Android

    Last Updated: 10/30/2024 in MultiLine User Guides and Videos Android WeChat Messaging
    Read on to learn about using MultiLine for WeChat Messaging.  Overview MultiLine's WeChat Messaging Channel allows compliant WeChat messaging directly inside MultiLine.  MultiLine users can send WeChat messages to contacts, and they can ...

33. Click-to-Dial numbers and conference codes

    Last Updated: 09/23/2024 in MultiLine User Guides and Videos iOS Calling Calling with Click-to-Dial numbers and conference codes
    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click-to-Dial fea...

34. Enable Two Factor Authentication (2FA) for Admins

    Last Updated: 11/17/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Admin Accounts
    How to enable two factor authentication for Management Portal Admins.

35. Secure recording offload service

    Last Updated: 03/01/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Need Help?
    This article provides a description of Digital Safe, an option of the Movius solution that provides offloading of voice, SMS recordings, and (if enabled) messages using SFTP.

36. WhatsApp Group Messages - iOS

    Last Updated: 10/29/2024 in MultiLine User Guides and Videos iOS WhatsApp Messaging
    Read on to learn about group messaging with WhatsApp Messaging Connector in the MultiLine iOS app.  Overview Group messaging allows multiple MultiLine users to contact a single WhatsApp user. You can transfer the user to another MultiLine user, ...

37. Create user permissions

    Last Updated: 07/10/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Invite Users to Activate MultiLine
    How to add user permissions that define which app features are available to users of the MultiLine app.

38. Get Started with MultiLine Messaging App for Teams

    Last Updated: 11/01/2024 in MultiLine User Guides and Videos Microsoft Teams Integration MultiLine Messaging App for Microsoft Teams
    How to add the MultiLine Messaging app to Teams.

39. WhatsApp Messaging - Android

    Last Updated: 01/03/2025 in MultiLine User Guides and Videos Android WhatsApp Messaging
    Read on to learn about sending and replying to messages with WhatsApp Messaging Connector.  Overview The WhatsApp Messaging Connector allows compliant WhatsApp messaging directly inside MultiLine.  MultiLine users can send WhatsApp messages to...

40. Manage (Add, Edit, or Delete) Organizations

    Last Updated: 11/15/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Organizations
    Read on to learn how to create, edit, or delete organizations.  Overview Organizations contain your user and admin accounts. You can set up the MMP to reflect your organizational structure where you can create an organization (root node) with the...

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