Popular Articles

  1. What is MultiLine for Intune?

    MultiLine for Intune
  2. Getting consent to message using WhatsApp Opt-In Flow

    When you message someone for the first time, the WhatsApp user must be given the option to accept or decline messages from you by policy.
  3. MultiLine FAQ

  4. SMS - iOS

    Read on to learn about sending SMS messages in the MultiLine iOS app. Overview There are two ways to message in MultiLine: from the Messages screen and Contact details.  Before you start Your organization can enable or disable certain func...
  5. What Admin Privileges are in Management Portal?

    Read this to see the list of all the activities that can be added to Roles. Roles define which activities an admin has access to in the portal.
  6. How to uninstall the Workspace/Company Portal

    Follow these instructions if you're instructed to uninstall Company Portal for troubleshooting purposes. If you don't have a work profile installed (you tapped Postpone during onboarding), you can delete Company Portal like any other app.&...
  7. Manage Reporting and Metrics

  8. Local Contact List - iOS

    Read on to learn how to use local contacts.  Overview MultiLine provides you a separate contacts list to use for work. When you use the local contacts setting, you manually add or import contacts to MultiLine.  Before you start If you...
  9. Create Admin Roles in Management Portal

    Read this to learn how to create Roles for admins, which will define which activities they'll have access to in Management Portal. You should do this before inviting admins.
  10.  iOS How-To Videos

    MultiLine iOS How-To Videos