Popular Articles

21. Activate MultiLine for Intune

    Last Updated: 05/13/2024 in MultiLine User Guides and Videos

22. Voicemail FAQ

    Last Updated: 07/11/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ

23. SMS - iOS

    Last Updated: 10/23/2024 in MultiLine User Guides and Videos iOS SMS and MMS Messaging Send SMS Messages
    Read on to learn about sending SMS messages in the MultiLine iOS app. Overview There are two ways to message in MultiLine: from the Messages screen and Contact details.  Before you start Your organization can enable or disable certain functions...

24. Activating MultiLine for Intune - iOS

    Last Updated: 05/13/2024 in MultiLine User Guides and Videos Get Started with MultiLine Activation Activate MultiLine for Intune
    Read on for instructions on activating the MultiLine for Intune iOS app.  Get your invitation Expect an invitation to be sent to your work email. Please don't reply to this email, as it is auto-generated. NOTE: Movius does not send or ma...

25. How do I contact support? | iOS

    Last Updated: 06/27/2024 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ How do I contact support?
    How to get in touch with support.

26. Configure mobile recording and announcements

    Last Updated: 11/17/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Feature Settings
    How to configure the call recording announcement in Management Portal.

27. When I make or receive calls, why do I see a number that I do not recognize?

    Last Updated: 10/29/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting Calling and Messaging
    When Movius MultiLine is set to use the regular minutes in your carrier plan, you may notice a different number together with the one you are calling or getting the call from. Don’t worry – it’s supposed to do that. We call that number a  routing n...

28. Activating MultiLine - iOS

    Last Updated: 11/14/2023 in MultiLine User Guides and Videos Get Started with MultiLine Activation Activate MultiLine
    Everything you need to get started will be sent to you in a MultiLine invitation. You can use it to start the activation process.  Step 1: Get your invitation Expect an invitation to be sent to your work email. Please don't reply to this email, ...

29. Caller ID - iOS

    Last Updated: 12/09/2024 in MultiLine User Guides and Videos iOS Calling Using Caller ID
    Read on to learn about how MultiLine Caller ID works for incoming and outgoing calls.  Overview Caller ID behavior for incoming and outgoing calls differs based on whether you are using Minutes Mode or Data Mode If you call within your organizat...

30. MultiLine for Salesforce Installation Guide for Salesforce Lightning Admins

    Last Updated: 01/13/2023 in Customer Resources Hub 🔒 Salesforce Enablement
    To set up the MultiLine integration into Salesforce Lightning, there are steps that must be followed in the MultiLine Management Portal and in Salesforce Lightning. Read this guide to follow the required steps for the Salesforce administrator.  Ove...

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