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Log into Management Portal

The Enterprise Administer is a specific user privilege level with a set of user access rights to the various features of the Movius Management Portal (MMP). Movius Support will send you an email containing a portal link and login credentials. ...

Is it possible to add multiple administrators to the Management Portal?

Yes. The Enterprise super administrator can add other Admins . They can also create and assign Administrator roles with custom privileges and responsibilities. ...

What options are there for sending MultiLine users activation information?

You can send MultiLine users their activation information using email or SMS. These messages are called MultiLine invitations. Both invitation types are customizable. Customize email invitations Customize SMS invitations SMS invitations ...

How do I help a user that loses their Activation password?

Users receive Activation passwords in their MultiLine invitations. If the user can't find theirs, you can resend the invitation to provide them a new one. ...

How do I update invitations for simplified onboarding?

MultiLine email and message invitations have been updated to offer a streamlined experience. Email invitations can now include a user-friendly "Download and Activate" button and QR Code. This new onboarding experience makes it easy for users to find...

Can you set MultiLine invitations to single use only?

Read on to learn about single-use invitations. Overview When users are added to the MultiLine platform in the Management Portal, they receive activation information using an invitation by email or SMS. It is possible for MultiLine invitations to ...

Can you turn on/off the call recording announcement "This call is being recorded" at the MultiLine user level and at sub-org level?

To set up Call Recording Announcement for an organization, go to the organization then follow the steps in Enable Mobile Recording . ...

What onboarding materials exist for new users?

See Enterprise Resources: The Complete Guide to Deploying MultiLine - Onboarding End Users .

How do I restrict incoming social messages for a user?

It is possible to configure whether or not a user who has social messaging enabled can receive inbound social messages. When restricted, the user must initiate all conversations on the social media platform, no one will be able to contact the user...

Secure recording offload service

This article provides a description of Digital Safe, an option of the Movius solution that provides offloading of voice, SMS recordings, and (if enabled) messages using SFTP.

Reset Management Portal password

Read on to learn about resetting your Management Portal password. Overview If you are unable to log into Management Portal because of a lost or incorrect password, you can use the Forgot Password link to reset your password. Before you begin ...

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