Popular Articles

  1. Error: Invalid Company/Org ID. Please try again

  2. Compliance FAQ

    Does MultiLine support TCPA Opt-In/Opt-Out?  Yes. We understand that in highly regulated industries – there are often requirements to capture client opt-in or for the client to enroll in order to text with their advisor.  MultiLine renders this ...
  3. Resend invitations to Management Portal Admins

    Read this to learn how to resend invitations to admins if they lose theirs or have trouble logging in.
  4. Version 4.08.01 | MultiLine and MultiLine for Intune-Android Release Notes

    Target dates for release to app store:  MultiLine for Intune | July 9, 2025 MultiLine | July 8, 2025 Update - Release Postponement   The incident that caused the postponement of the Mobile App releases, originally planned for the weeken...
  5. About Movius Management Portal Single Sign On

    Read on to learn about the Movius Management Portal Single Sign On (SSO) feature implemented in April 2022.  Overview Single Sign On allows Management Portal administrators to use their organization credentials to access the Management Portal.  B...
  6. Get Started with MultiLine Messaging App for Teams

    How to add the MultiLine Messaging app to Teams.
  7. Sending Group Messages - iOS

    Read on to learn about sending group messages in the mobile MultiLine iOS application.   Overview You can send group messages by adding multiple participants to the To: list for your message. When users send group messages, all responses can be ...
  8. Navigate Organizations

    Read on to learn how to go to an organization in the Management Portal. Overview Before you perform most tasks, if you manage multiple organizations, you will need to go to the correct organization before beginning. Before you start Best practi...
  9. Why is there a MultiLine voicemail in my personal voicemail inbox?

    Not all MultiLine users will get voicemails picked up by their personal voicemail. There is an optional feature that organizations can implement to prevent it. When MultiLine uses your regular cellular service and the minutes in your carrier p...
  10. Compliance and Large Enterprise