Popular Articles

  1. Mute a Conversation - Teams Desktop

    Read on to learn about muting MultiLine message threads in Microsoft Teams.  Overview Muting a message thread will stop you from receiving notifications in Microsoft Teams when you receive new messages.  Mute a message thread Open a message t...
  2. Delete user and release, reserve, or forward calls

    How to delete a user
  3. Why do I see β€œThe contact hasn't responded to the opt-in request for more than 24 hours. You can try sending the request again.”?

    In order for you to message with a client, they must accept your opt-in request. You’re allowed to send a new one every 24 hours. If accepted, you’ll be able to message with the customer. If it’s rejected, we’ll let you know, and you won’t be able t...
  4. WhatsApp Group Messages - Android

    Read on to learn about group messaging with WhatsApp Messaging Connector in the Multiline Android app.  Overview Group messaging allows multiple MultiLine users to contact a single WhatsApp user. You can transfer the user to another MultiLine us...
  5. About MultiLine Messaging for Teams

    When your organization uses MultiLine Messaging for Microsoft Teams, you can message from your MultiLine number in Microsoft Teams.
  6. I chose Native Contacts for my contact source, but my Contacts list is empty? Why aren't my contacts there?

    Native Contacts is one of three Contact Settings you can use with all versions of MultiLine. It pulls contacts that you were using with your personal number into MultiLine.  When you use  Native Contacts with MultiLine for Intune, it pulls your ...
  7. MultiLine for WhatsApp FAQ

    Whatsapp FAQ
  8. Spam FAQ

    Spam
  9. About Movius Management Portal Single Sign On

    Read on to learn about the Movius Management Portal Single Sign On (SSO) feature implemented in April 2022.  Overview Single Sign On allows Management Portal administrators to use their organization credentials to access the Management Portal.  B...
  10. Sync with BlackBerry Exchange Contacts

    Read on to learn how to set up your Contacts list in the Movius for BlackBerry app. Overview The Movius for BlackBerry MultiLine app provides you a separate contact list to use to make your business calls. We offer three options for starting your...