Using MultiLine for Salesforce

Topics on using MultiLine for Salesforce including sending and receiving calls and messages from within the Salesforce utility.

Articles

About MultiLine for Salesforce
MultiLine for Salesforce offers seamless merging your MultiLine application into Salesforce CRM. With this integration, you can: communicate to your customers within Salesforce. make/receive calls and exchange text messages with your custom...
Activate MultiLine for Salesforce
Guide for new users of MultiLine for Salesforce
Calling in MultiLine for Salesforce
Read on to learn about calling in MultiLine for Salesforce.  Overview You can make calls in MultiLine for Salesforce by using the dialer or by clicking numbers that you see within Salesforce. Syncing between MultiLine and MultiLine for Sales...
Messaging in MultiLine for Salesforce
Read on to learn about messaging and quick texts from MultiLine for Salesforce.  Overview You can message from MultiLine for Salesforce using the dialer or by clicking numbers you see in Salesforce.  Messages you send and receive in Mul...
Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce
Read on to learn about setting Do not Disturb, Out of Office, and Call Forwarding in MultiLine for Salesforce.  Overview You can set up an out of office auto-reply in MultiLine for Salesforce for messages received to your MultiLine Number. Yo...
MultiLine for Salesforce Softphone Calling Modes
Softphone Calling Modes MultiLine for Salesforce supports two calling modes.  Softphone Disabled: Allows the Salesforce User to initiate a call from Salesforce directly - but requires the MultiLine app or a deskphone to be configured t...