Read on to learn how to set up your Contacts list in the MultiLine for Intune app.

Overview

• The MultiLine for Intune app provides you a separate contact list to use to make your business calls. By syncing with Exchange, you'll be able to easily call and message with Exchange contacts.
• Once you set up your Contacts list, any contacts will appear on the Contacts screen. You can:
  • Tap a contact to see options for calling and messaging them.
  • View, add, and update contacts.

Before you start

• If your organization chooses to restrict the type of Contacts setting you can use, you may not see certain Contact Source options.
• Most MultiLine for Intune users will use Exchange Contacts.

Turn on Exchange Contacts

You have options for sourcing, sorting, and displaying contacts. You'll need to choose your Contact Source in Contact Settings before you begin adding contacts. 

1. Select the Settings.
2. Tap Contact Settings.
   

4. Select Sync with Exchange Contacts.

The sync will begin automatically. When you return to your Contacts list, you'll be able to search your Microsoft Exchange Contacts list.

Read on to learn how to set up your contacts list to use Exchange Contacts in the MultiLine iOS app.

Overview

• You can set up your MultiLine app to populate the Contacts list to connect to an Exchange server, such as Outlook or BlackBerry Exchange.
• Two-way sync: contacts added or updated in MultiLine or Exchange server will update both lists.
• Once you set up your Contacts list, any contacts will appear on the Contacts screen. You can:
  • Tap a contact to see options for calling and messaging them.
  • View, add, and update contacts.

Example: Contacts list on the MultiLine iOS app

Before you start

• Your administrator must grant you permission to use Exchange Contacts for this setting to be available in your Contact Settings.
• Some administrators will set you up to automatically sync with Exchange contacts.

Set your Contact Settings to Exchange

You'll need to set your Contact Source in Contact Settings to begin syncing Contacts. 

1. Tap the menu icon ⋮ in the bottom right (iOS) or upper right-hand corner (Android).
2. Tap Settings.
3. Tap Contact Settings.
   
   Example: Contact Settings in the Settings menu

Select your Exchange Contacts:

Change the Contacts list display and order

1. Tap the menu icon ⋮ in the bottom right (iOS) or upper right-hand corner (Android).
2. Tap Settings.
3. Tap Contact Settings.
   • You can sort by first or last name
   • You can display first name or last name first
     
4. When complete, you can exit the menu and your Contacts list will be in the chosen Sort by and Display order settings selected.

Read on to learn how to set up your Contacts list in the Movius for BlackBerry app.

Overview

• The Movius for BlackBerry MultiLine app provides you a separate contact list to use to make your business calls. We offer three options for starting your Contacts list: Exchange Contacts, Native Contacts, and Local Contacts, described below.
• Once you set up your Contacts list, any contacts will appear on the Contacts screen. You can:
  • Tap a contact to see options for calling and messaging them.
  • View, add, and update contacts.

Before you start

• If your organization chooses to restrict the type of Contacts setting you can use, you may not see certain Contact Source options.
• Most Movius for BlackBerry users will use Exchange Contacts. If your organization has not enabled Exchange Contacts, please see Using MultiLine Contacts list.

Turn on Exchange Contacts

You have options for sourcing, sorting, and displaying contacts. You'll need to choose your Contact Source in Contact Settings before you begin adding contacts. 

1. Tap the menu icon ⋮ in the bottom right (iOS) or upper right-hand corner (Android).
2. Tap Settings.
3. Tap Contact Settings.
   
   Contact Settings in the Settings menu

4. Select Exchange Contacts.
Exchange Contacts Selected

The sync will begin automatically. When you return to your Contacts list, you'll be able to search your BlackBerry Exchange Contacts list.

Add a contact

It's easy to add contacts in the Movius for BlackBerry application. You can add a contact from the contact screen or from your recent calls.

Adding a contact from the Contact screen

iOS

1. Go to Contacts.
2. Click the Add Contact button.
   
   Add a contact from Contacts screen
3. Create your contact using the available fields on the Edit Contact screen. 
   1. First name
   2. Last name
   3. Company
   4. Job Title
   5. Department
   6. Contact photo
   7. Number
   8. Add additional numbers
   9. Email
   10. Add additional emails
   11. Address
   12. Add additional addresses
   13. Delete Contact
   14. Save and exit
       
       Contacts Edit screen

Android

1. Go to Contacts. 
2. Tap the Add Contact button.
   
   Add a contact from Contacts screen
3. Create your contact using the available fields on the Edit Contact screen. 
   1. First name
   2. Last name
   3. Company
   4. Job Title
   5. Department
   6. Contact photo
   7. Number
   8. Add additional numbers
   9. Email
   10. Add additional emails
   11. Address
   12. Add additional addresses
   13. Delete Contact
   14. Save and exit
       Create a contact

Adding a contact from your recent calls

1. Go to your recent calls. 
2. For iOS users, click the blue info icon. For Android users, tap the call once to access options. 
3. Tap Add Contact.

Update contact with a new number

If you have a contact that calls you from a new number you can update that contact with the new number.

iOS

1. Go to Calls.
2. Tap the blue information icon for the unknown number.
3. Tap Update. 
4. Enter the name or number of the existing contact you want to update. 
5. The new number will be added. 
   • From this screen you can change the label, if desired. 
   • If you need to delete the previous number, tap the x and confirm.
6. Tap Save.

Android

1. Go to Calls.
2. Tap the down arrow for the unknown number.
3. Tap Update. 
4. Enter the name or number of the existing contact you want to update. Note for Exchange Contacts users: this does not search the entire GAL.
5. The new number will be added. 
   • From this screen you can change the label, if desired. 
   • If you need to delete the previous number, tap the x and confirm.
6. Tap Save.

View, search and edit contacts

iOS

1. The Contacts screen displays all contacts in alphabetical order by default. Note: The next set of instructions will teach you how to change this setting if you like. 

2. Start entering the number or name of your contact into the Search bar to narrow the list to a specific contact. Note: The Search bar will not display until you begin scrolling.
iOS Contacts Screen

3. Clicking on any contact will bring you to that contact's information page, where you can call, message, favorite, or block the contact.

4. Clicking on the Edit button in the top right-hand corner allows you to choose to delete or edit, the selected contact.

Android

1. The Contacts screen displays all contacts in alphabetical order by default. Note: The next set of instructions will teach you how to change this setting if you like.

2. Tap on Search name/number to begin typing the name or number to narrow down the list to a desired contact. Note: The search field will not display until you begin scrolling.

2. Clicking on any contact will bring you to that contact's information page, where you can call, message, favorite, or block the contact.

3. Clicking on the Settings menu in the top right-hand corner allows you to choose to delete or edit, the selected contact.

Change the Contacts list display and order

1. Tap the menu icon ⋮ in the bottom right (iOS) or upper right-hand corner (Android).
2. Tap Settings.
3. Tap Contact Settings.
   • You can sort by first or last name
   • You can display first name or last name first
     
     Contact Settings screen
4. When complete, you can exit the menu and your Contacts list will be in the chosen Sort by and Display order settings selected.

Add a Favorite contact

You may want to add contacts that you're in touch with more frequently to your favorite contacts. This makes it easier to start new calls or messages with them.

iOS

1. Go to the Contacts screen. 
2. Tap your contact to open the Contact details.
3. Tap Add to Favorites.

Android

1. Go to the Contacts screen. 
2. Tap your contact to open the Contact details.
3. Tap the Star in the upper right-hand corner. 

How to search and store a contact from Exchange (Android Only)

When you're using Exchange contacts, you'll be able to search for any contact from the Global Address List (GAL), your company’s list of all employees. However, the full GAL will not show up in the list of contacts for performance reasons. Therefore, you may want to store the contacts you contact often.

1. To search for a contact, tap the Search icon and enter the name or number of the contact you want to look up.
   
2. Your result will be displayed in two categories Stored Contacts and Directory Contacts. To store the directory contact, tap the result.
   
3. Tap the Add Contact button. Now this contact is a Stored Contact and will appear in the Contacts tab.