Updated Articles

  1. Call Settings - Call over Data, Minutes, or Wi-Fi Only

    We want to ensure you stay connected with clients from anywhere. Our patented technology allows you to make and receive calls over wifi, data, and cellular regardless of your underlying carrier. Overview Minutes mode means MultiLine   doesn&#...
  2. Number Status and Actions

    Read on to learn about the Number Status and Actions feature Overview The Number Status and Actions section under the Setup tab has utilities for searching numbers and performing actions. You can search numbers by number, tag, series, organi...
  3. Search Accounts using Filters

    How to set filters while searching in the Management Portal.
  4. Reports on MultiLine usage by Activity (Voice, Messaging, Data)

    search admin activities
  5. Add MultiLine Messaging App to Teams

    Read on to learn how to add the MultiLine Messaging App to Teams Overview To use the MultiLine Messaging app, you must first add the MultiLine Messaging App to Teams.  How to add MultiLine Messaging App to Teams You need to add the MultiLin...
  6. Cost Savings and Small or Medium Business

  7. Deployment FAQ

    How disruptive will this rollout be to our operations? We chose MultiLine because it’s easy to deploy and simple to use. Most new users can call or text within minutes of downloading the app, with little or no training. After that, the pro...
  8. Compliance and Large Enterprise

  9. Deployment FAQ

    How disruptive will this rollout be to our operations? We chose MultiLine because it’s easy to deploy and simple to use. Most new users can call or text within minutes of downloading the app, with little or no training. After that, the pro...
  10. Does MultiLine protect against spam?

    Yes. MultiLine has an embedded real-time spam filter. The service intercepts calls that are likely spam and routes them to MultiLine voicemail. Every phone call to a USA MultiLine number is scored in real-time against a spam-scoring AI filter. Any...