Movius for BlackBerry FAQ

Why is there a blue BlackBerry floating icon in the Movius app?

The Movius for BlackBerry app is integrated with the BlackBerry Dynamics secure environment, separating it from your personal apps and having a blue floating icon that securely connects it with other BlackBerry secure apps.

The best way to make calls with Movius is to go directly through the Movius app and selecting a contact from the Contacts tab.

Movius also supports click-to-dial from BlackBerry Work, so you can conveniently click on a phone number in your BlackBerry Work email or calendar and be able to call directly from the Movius app.

When clicking a number to dial from BlackBerry Work, why does Movius switch to Blackberry Work and then again back to Movius?

Movius for BlackBerry is integrated with BlackBerry Dynamics authentication methods and policies. 

When Movius for BlackBerry is launched, if the BlackBerry Dynamics authentication policy is set to delegate, the BlackBerry Dynamics framework automatically calls BlackBerry Work.

If the user is already authenticated with BlackBerry Work, the user will not be prompted for any information and BlackBerry Work will return control to Movius for BlackBerry.  If the user is not authenticated with BlackBerry Work, the user will have to authenticate with the BlackBerry Work password or with Touch ID / Face ID or Fingerprint Authentication on supported iOS and Android devices. 

Can Movius for BlackBerry access contacts in the address book in the phone? Can I just go to the contact and dial through Movius for BlackBerry?

Movius for BlackBerry users can add contacts using three different contact source settings.  In the MultiLine Settings menu, the Contact Settings offer three options for you to select from:

  1. Native Contacts: Movius will use the contacts in the address book in the phone. Note: If this is not an available option for your organization, it will be grayed out.
  2. Local Contacts: Movius will start with an empty list of contacts for you to segregate business contacts into. Note: If this is not an available option for your organization, it will be grayed out.
  3. Exchange Contacts: Movius will use the corporate contacts and Global Address List as available in BlackBerry Work. 

In addition to dialing directly from Movius for BlackBerry, users can click-to-dial with Movius for BlackBerry from BlackBerry Work Contacts, BlackBerry Work E-mail and BlackBerry Work Calendar. 

Movius for BlackBerry is designed not to dial from the address book in the phone to meet the imperatives of privacy by design with personal and business separation.