Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding

Read on to learn about using MultiLine's Call Handling Settings. You can set multiple numbers to receive incoming calls sequentially. 

Overview

Use Call Forwarding to send calls to your MultiLine number to the specified number. Your MultiLine phone will not ring or receive the call when Call Forwarding is set.

Before you start

  • You need to be connected to the Internet to change your Call Forwarding settings. 
  • An organization can choose to turn this feature off. 

Set Call Forwarding

  1. Go to Settings and select Manage Availability.
    MultiLine Settings screen with Manage Availability highlighted
  2. Tap on Call Forwarding to enable it. 
  3. Enter the forwarding phone number
    Forwarding Phone Number pop-up with a phone number entered into the field and Cancel and Save options

  4. Tap Save. If successful, you'll see the number you set on the screen.
    Manage Availability menu with Call Forwarding selected and a notification message saying

The forward function WILL NOT work if you enter your primary device’s number as the call forwarding number. 

About this Article
  • Created: 10/05/2022 8:13 pm EDT
  • Last updated: 07/05/2023 12:58 pm EDT