Read on to learn about sending SMS messages.

Overview

There are two ways to message in MultiLine: from the Messages screen and Contact details. 

Before you start

• Your organization can enable or disable certain functions, including:
  • Messaging, group messaging, or picture messaging
  • Required opt-in messages
  • Message filtering
• If you have questions about what functions are enabled, contact your IT group for assistance.

How to compose a new SMS 

From the Messages screen, you can see your conversation history and compose new messages.

1. Go to Messages.
   
2. Select the New Message icon.
   
3. Enter a number manually, or type the name of an existing contact
   Note: You must type at least 3 numbers or characters before results will appear. Tap a result to send start a conversation with that contact. 
   Note for Exchange Contacts users: This will not find all the contacts in the GAL, only ones that are stored in the app, or saved as a contact in Exchange. 
   
4. Enter your message in the Message field.
   

How to reply to SMS

1. Go to Messages.
2. Select anywhere on a message to reply.
3. Enter your message in the Message field and send.