MultiLine Android Release Notes

Movius Android App v. 4.02 Release Notes

We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps. 

Version 4.02

Production Deployment Schedule

• Movius MultiLine  | Android | April 27, 2024

What's New?

Compose Social Message

When users of the social messaging feature select compose new message feature, they will now be able to select what type of message they want to send, SMS or social message. There is no functionality change for users that do not have social messaging enabled.

Call Ringing and Notification Control

Users who sync their MultiLine calls with Microsoft Teams app, will now have the option to silence the ring on the MultiLine app so that both apps don't ring for incoming calls simultaneously. For the best calling experience, we recommend users that receive calls on the Microsoft Teams mobile app to silence ringing in MultiLine. 

When users activate MultiLine, or when Microsoft Teams calling is enabled for the first time, users will see a notification giving them the option to turn it off.  If the user changes their mind later, they can change it in their Call Settings. See Control MultiLine ring when using Teams. 

Notification to user when MS Teams is enabled

Notification sent to user if Admin disables MultiLine ringing

Option in Call Settings

Notice to user when turning on ringing

User Interface Enhancements

Visual refresh for Contacts, Messages, and Keypad.

New appearance of Contacts list

New appearance of Contact Details Screen

New appearance of Messages list

New appearance of Messages

New appearance of keypad screen

Bug Fixes

Version History

MultiLine App v. 4.01.01 Hotfix 1

Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.

Deployment Schedule

• MultiLine for Intune Android v. 4.01.01 Hotfix | February 23, 2024

Bug Fixes

Version History

MultiLine Android App v. 4.01.01 Hotfix 1

Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.

Deployment Schedule

• February 23, 2024

Bug Fixes

Version History

MultiLine Android App v. 4.01.01 Hotfix 2

Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule.

Deployment Schedule

• MultiLine for Intune | March 22, 2024
• MultiLine | March 29, 2024

Bug Fixes

Version History

Movius Android App v. 4.00.01 - 4.01.01 Release Notes

We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine, MultiLine for Intune, and Movius for BlackBerry apps. 

Version 4.00.01 - 4.01.01

Production Deployment Schedule

• Movius MultiLine v. 4.01.01 | Android | February 17, 2024
• MultiLine for Intune v. 4.00.01 | Android | January 13, 2024
• MultiLine for Intune v. 4.01.01 | Android | February 9, 2024
• Movius for BlackBerry v. 4.00.01 | Android | TBD

What's New?

User interface and performance updates 

Updates to the visual design that make the app experience more productive and intuitive. Below are just a few examples of the interface changes coming soon. 

Dialpad Recents Messages Settings Screen

Call and Message Log Sync

Previously, users who uninstalled and reinstalled MultiLine had their call history cleared from MultiLine. Now, for up to 150 calls, Call History will be available after reinstallation of the app. 

Learn more at Set up Call & Messages Back-Up.

Bug Fixes

Version History

Movius MultiLine for Intune Android App v. 3.08.01 Release Notes

We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with the MultiLine for Intune app. 

Production Deployment Schedule

• MultiLine for Intune  v. 3.08.01 | Android | December 16, 2023

What's New?

Label configuration option for Home  

The MultiLine application offers a field for categorizing phone numbers. Now, Movius customer service can configure the option for Management Portal admins to set the "Home" contact label to display as "MultiLine" instead. This allows end-users to label a number as a MultiLine number in the app.

Bug Fixes

Version History

Movius App 3.05 Release Notes

Read on to learn what’s new with MultiLine Apps.

Production Deployment Schedule

• December 9, 2022 | Movius for BlackBerry 3.05.02
• December 16, 2022 | MultiLine v. 3.05.01
• December 16, 2022 | MultiLine for Intune v. 3.05.01

What's new with all MultiLine apps?

Previously, users could only search for contacts using name or phone number. Users may now search for contacts using any saved contact details, for example address, department, or company. 

See Searching, Viewing, and Editing Contacts. 

What's new with Movius for BlackBerry?

• Picture messaging is now available for Movius for BlackBerry apps. 
  • Pictures can be sent from the phone camera or phone gallery. 
  • Movius for BlackBerry doesn't store pictures in the phone gallery. To keep pictures secure:
    • For iOS, Movius for BlackBerry uses the BlackBerry File Manager APIs. 
    • For Android, Movius for BlackBerry uses App Memory (only accessible to the Movius for BlackBerry app) with file information stored in an encrypted database.
  • Picture messaging can be enabled or disabled in the Movius MMP portal.
• For end user instructions, see Sending Picture Messages.
• For admin instructions, see Enable Picture Messaging.

What's new with MultiLine and MultiLine for Intune?

• Multiple Contacts Folders Sync
  • Prior to this release, Exchange contacts needed to be in the root folder in order to sync with MultiLine. Now, MultiLine will be able to sync with contacts in the direct sub-folders.
  • Whether the contacts are in the root folder or sub-folder, they will appear in the same flat Contacts list in the MultiLine or MultiLine for Intune apps.
• Contacts Search Improvements
  • Currently, when  a user searches their contacts list only the first name and last name of a contact display. This could cause confusion if there are two members in a Contacts list with the same or similar name. Now, more details will display including:
    • Email Address
    • Job Title

iOS
Android

Note: This functionality was introduced to Movius for BlackBerry users in v. 3.04.02

Movius App 3.04 Release Notes

Read on to learn what’s new with MultiLine Apps.

Production Deployment Schedule

• October 28, 2022 | Movius for BlackBerry v. 3.04.02
• November 11, 2022 | Movius MultiLine v. 3.04.01
• November 7, 2022 | MultiLine for Intune v. 3.04.01
• December 19, 2022 | Movius MultiLine v. 3.04.02
• December 19, 2022 | MultiLine for Intune v. 3.04.02

What's new with all MultiLine Apps?

ARYA Customer Feedback - New Options

If an organization chooses to enable ARYA Customer Feedback, their users are prompted after calls to provide feedback (See Arya: Providing Call Quality Feedback Product Document). The feedback is ingested by an AI-powered tool that identifies potential issues that will improve call performance. 

In this release, we've added more options for users to select from to describe problems with a call, including an "Other" option that allows the user to enter their own reason if none of the provided options apply. 

Movius provides a set of default options (Call Dropped, Could not hear the other party, Call/Speech Delay, Spam Call, Other) and can configure custom options for customers by request.

Contacts Search Enhancement

Currently, when  a user searches their contacts list only the first name and last name of a contact display. This could cause confusion if there are two members in a Contacts list with the same or similar name. Now, more details will display including:

• Email Address
• Job Title

iOS
Android

What's new with Movius for BlackBerry?

• BlackBerry Contacts Sync Enhancement (v. 3.04.20) - Using new functionality from the BlackBerry BEMS 3.4.3.3 API release, Movius or BlackBerry will now be able to sync contacts from any Contact folder.

What's new with Movius MultiLine? 

• Automatic Timezone Detection (v. 3.04.01) - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones. 
  • It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
• WhatsApp Picture Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support picture messaging.
• WhatsApp Multiple Group Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will  support multiple group messaging threads.

What's new with MultiLine for Intune?

• Automatic Timezone Detection (v. 3.04.01) - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones. 
  • It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
    
• WhatsApp Picture Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support picture messaging.
• WhatsApp Multiple Group Messaging Support (v. 3.04.02) - WhatsApp Messaging Channel will support multiple group messaging threads.

Movius August 2022 Release Notes 

Read on to learn what’s new with MultiLine Apps, the Management Portal, and API.

Prior to scheduled release dates, dates and content of these Release Notes are subject to change.    

App Update Schedule

What's new with Movius MultiLine

Below change planned for Movius MultiLine v3.03.01

• WhatsApp Group Messaging
  • Prior to this release, only 1:1 messaging was available. With version [version number], MultiLine users can have a group message with multiple MultiLine user participants. Learn more at Sending and Replying to WhatsApp Messages.

What's new with all apps

Below change planned for all apps v3.03.01

• Contacts list screen: Users of Exchange Contacts can now tap and drag down on their list of contacts to initiate Contact Sync.

Below changes planned for Movius for BlackBerry v3.02.01, Movius MultiLine v3.03.01, T-Mobile MultiLine v3.03.01, and MultiLine for Intune v3.03.01 

• Recents & Messages tab (IOS ONLY)

  • Search bar will only display when the user begins scrolling.

• Contacts tab 

  • Removed Briefcase icon.

  • Renamed ‘My Number’ to "My Movius Number".

• Dialpad 

  • Added down arrow to Country Code menu, tap to list the countries.

  • Added label for “Call over Minutes/Data”.

  • Enhanced “Add Number” interaction.

• Settings tab

  • Removed sub header ‘My MultiLine number’.

  • Removed Briefcase icon.

  • Renamed ‘Work’ to ‘My Movius Number’.

  • Removed ‘Personalize Number’ menu item.

• Call Settings

  • Removed word ‘MultiLine’ on description text of “Wi-Fi Only” option.

• Manage Availability

  • Show description text only for the selected option.

  • Removed “Set” button for Business hours. The setting will now automatically save when the user taps on ‘Back’ to leave the screen.

• Removed Data/Minutes tab from Recent Calls. Data/Minutes mode switching is now only available from Dialer. 

• Disabled settings will now be hidden. Previously, disabled settings would still appear in the app and be greyed out to indicate they were disabled. 

Below change planned for Movius for BlackBerry v3.03.01.

• Manage Availability 

  • Show description text only for the selected option.

  • Removed “Set” button for Business hours. The setting will now automatically save when the user taps on ‘Back’ to leave the screen.

  • Now can automatically detect when user changes time-zones; prompts user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".
    

• ARYA User Interface Update: new menu options have been added to the call quality feedback menu prompt displayed to users.
  
  ARYA call quality feedback menu prompt

Revision History

MultiLine App v. 3.01 Release Notes

Read on to learn what’s new with MultiLine Apps and the Management Portal. Happy Holidays and a Happy New Year from Movius!

App Update Schedule

Updated apps become available in the App and Play Store after their review process. 

• January 10, 2022 | iOS Movius MultiLine v. 3.01
• January 31, 2022 | Android Movius MultiLine v. 3.01
• January 25, 2022 | iOS Movius for BlackBerry v. 3.01
• January 31, 2022 | Android Movius for BlackBerry v. 3.01

What's new?

• Arya – Movius AI driven Call Quality Feedback Collection Process 
  • MultiLine users are now able to rate the quality of their calls by giving a thumbs up or thumbs down.  
  • User feedback will be used by Movius to identify opportunities to further improve the service using our analytics and AI technology. 
  • This feedback method will eliminate the need for help tickets and manual sending of logs when users experience poor call quality.  
  • Admins will receive a daily report by email detailing the data collected. If tickets are opened related to user feedback, progress on these will be tracked in the daily report.  
    • The report includes data such as the quantity of data and minutes calls that were rated poorly, the phone models and carriers used by end users, as well as many other useful statistics.   
    • For "thumbs down" reports Movius will create trouble tickets and communicate the RCA for the call failure in the case.  Additionally for admins that have secure FTP servers, a CSV report can be uploaded which will allow the admin to consume and display the data the way they want to.  
      Learn more.
• PIN User experience update:
  • During activation of MultiLine apps, users now have the option to receive the PIN by IVR callback. This ensures that in the case the user is unable to get their PIN by SMS message, the user can complete activation by receiving the PIN by phone call.  
    
    The user can receive PIN by phone by clicking "Get PIN via call". 

Updates and Issue Fixes