Release Notes | App | Earth

Pre-Release Notice: Please note that the features listed for this release are still in process of being tested. Movius reserves the right to cancel or postpone the release of these features.

Movius App "Earth" Release Notes

Read on to learn what’s new with MultiLine Apps.

Production Deployment Schedule

  • October 14, 2022 | Movius for BlackBerry v. 3.3.2
  • November 3, 2022 | Movius MultiLine v. 3.3.2
  • November 4, 2022 | MultiLine for Intune v. 3.3.2

What's new with all MultiLine Apps?

ARYA Customer Feedback - New Options

If an organization chooses to enable ARYA Customer Feedback, their users are prompted after calls to provide feedback (See Arya: Providing Call Quality Feedback Product Document). The feedback is ingested by an AI-powered tool that identifies potential issues that will improve call performance. 

In this release, we've added more options for users to select from to describe problems with a call, including an "Other" option that allows the user to enter their own reason if none of the provided options apply. 

Movius provides a set of default options (Call Dropped, Could not hear the other party, Call/Speech Delay, Spam Call, Other) and can configure custom options for customers by request.

What's new with Movius for BlackBerry?

  • BlackBerry Contacts Sync Enhancement - Using new functionality from the BlackBerry BEMS 3.4.3.3 API release, Movius or BlackBerry will now be able to sync contacts from any Contact folder, such as Advisor Central.
  • Contacts Search Enhancement - Currently, when searching your contacts list only the first name and last name of a contact display. This could cause confusion if there are two members of your Contacts list with the same or similar name. Now, more details will display including:
    • Email Address
    • Department
    • Job Title
    • Company Name
iOS
Android

What's new with Movius MultiLine? 

  • Automatic Timezone Detection - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones. 
    • It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".

What's new with MultiLine for Intune?

  • Automatic Timezone Detection - When using Manage Availability to set Business Hours, the interface will now automatically detect if the user has changed time-zones. 
    • It will prompt user with "You have moved to a new timezone, do you want to update your device to the new timezone” with 'Yes' and 'No' options".