Calls

Articles

Making Calls
Read on to learn about making calls from the MultiLine iOS and Android mobile applications.  Overview There are multiple ways to place a call in MultiLine: from the  Keypad , from the  Recents  tab, and from your Contacts lis...
Call Settings: Set Data or Minutes calling modes
We want to ensure you stay connected with clients from anywhere. Our patented technology allows you to make and receive calls over wifi, data, and cellular regardless of your underlying carrier. Overview Minutes mode means MultiLine   doesn&#...
Call Handling: Sequential and Simultaneous Dial, Do Not Disturb, Call Forwarding
Sequential or simultaneous
About Caller ID
Read on to learn about how MultiLine Caller ID works for incoming and outgoing calls.  Overview Caller ID behavior for incoming and outgoing calls differs based on whether you are using Minutes Mode or Data Mode If you call within your orga...
3-Party and Conference Calling
Read on to learn about 3-party conference calling in the MultiLine mobile app.  Overview You can add a third participant to calls in the MultiLine application.  Before you start  Your organization can choose to enable or disable ...
Click-to-Dial numbers and conference codes
Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click...
About Call Icons
Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can ...