Popular Articles

  1. Does MultiLine access my personal WeChat?

    No, MultiLine doesn't access your personal WeChat at all. When you use MultiLine as your official business app to securely call and message external clients, you'll be using your separate business number which is connected to your company's official...
  2. Calling from Recents - Movius for BlackBerry Android

    Read on to learn about making calls from the MultiLine Android mobile applications.  Overview There are multiple ways to place a call in MultiLine: from the  Keypad , from the  Recents  tab, and from your Contacts list. You can also place call...
  3. WeChat: Phone Number Validation Flow

    Read on to learn about the WeChat Guest Phone Number validation flow.  Overview Some companies have a compliance requirement to identify the phone number of the guests they message with on the WeChat platform. The WeChat Guest Phone Number validat...
  4. How do I update my MultiLine app?

    We recommend turning on automatic updates for your MultiLine app. However, you can also choose to update manually if you prefer.  For iOS, follow App Store instructions here [external link] . For Android, follow Google Play instructions here [e...
  5. MultiLine for Intune says I need to install Company Portal, but I already have it?

    If you already installed Company Portal, but MultiLine for Intune has an error message saying that you need to install it, you need to enable it: Enable Intune Company Portal Click the link to  Go to Store .  Click the  Enable button.  When th...
  6. Why did a client receive the auto message β€œ. . . We're not currently using this number to accept WhatsApp messages.”?

    The MultiLine administrator at your company has deactivated WhatsApp for your number. Contact them to resolve.
  7. Using Voicemail - Movius for BlackBerry iOS

    Read this to set up your voicemail. Learn how to record your voicemail greeting and listen to voicemails.  Overview The MultiLine application provides you a separate voicemail to use for your business calling. You have three options: the default m...
  8. Set up Compliance Restrictions

    How to set up compliance restriction groups that prohibit messaging between users of groups in Management Group.
  9. Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce

    Read on to learn about setting Do not Disturb, Out of Office, and Call Forwarding in MultiLine for Salesforce.  Overview You can set up an out of office auto-reply in MultiLine for Salesforce for messages received to your MultiLine Number. Your C...
  10. Version 3.05 | All Apps Release Notes

    Movius MultiLine App 3.05 Release Notes Read on to learn what’s new with MultiLine Apps. Production Deployment Schedule December 9, 2022 | Movius for BlackBerry 3.05.02 December 16, 2022 | MultiLine v. 3.05.01 December 16, 2022 | MultiLine for...