My Schedule - MultiLine for Intune

Read on to learn about setting your schedule in MultiLine. 

Overview

You can use My Schedule in the MultiLine Settings menu to set weekly Business Hours or turn on Do Not Disturb. For the hours outside your Business Hours, MultiLine will turn on Do Not Disturb. 

Before you start

• You need to be connected to the Internet to change your schedule.
• If you are using the Call Handling feature to set a list of numbers to simultaneously or sequentially dial, the Do Not Disturb or My Schedule settings apply first and the calls will go to your voicemail and not ring the numbers on your Call Handling lists. 
• When Do Not Disturb is enabled, all the calls will be sent directly to your MultiLine voicemail.

Set Business Hours

1. Go to Settings and select My Schedule.
   
2. Set the Business Hours toggle to on to begin setting a schedule. 
   
3. Select a day to set a schedule for that day.
   • Select Unavailable All Day to set Do Not Disturb for the entire day.
   • Select Available All Day to receive calls any time of day.
   • Select Available Within Business Hours to set a time period to receive calls.
     
     1. Set From to the earliest time to receive calls
     2. Set To to the latest time to receive calls. 

Your changes save automatically. 

Read on to learn about setting your business schedule

Overview

You can use the Manage Availability feature to turn on Do Not Disturb or set a weekly Business Hours schedule. 

Before you start

• You must be connected to the Internet to set your Business Hours.

Set Business Hours

Use Business Hours to set which hours you would like your phone to ring. Outside of those hours, calls will go to voicemail. 

1. Go to Settings.
2. Go to Settings and select Manage Availability.
   
3. Tap on Business Hours to enable it. Tap again to disable it. 
4. Use the sliders to set the hours you're available on your MultiLine number. Any incoming calls that are received outside those set hours will automatically be forwarded to your MultiLine voicemail.

Set Do Not Disturb

When Do Not Disturb is enabled, all the calls will be sent directly to your MultiLine voicemail.

1. Select the menu icon ⋮ in the bottom right (iOS) or upper right-hand corner (Android).
2. Go to Settings and select Manage Availability.
   
3. Tap on Do Not Disturb to enable it. A checkmark will appear and the message will show that MultiLine will send all calls to voicemail. Tap again to disable it. The checkmark will disappear and the message will show that MultiLine will ring your phone.