Popular Articles

  1. Version 4.00.01 - 4.01.01 | Android

    MultiLine Android App v. 4.00.01 - 4.01.01 Release Notes We update MultiLine applications quarterly with new features and improvements. To stay up to date and make the most of your MultiLine experience, please read on and learn what’s new with ...
  2. Can we keep both options, Simultaneous Ring and Sequential Ring, toggled off, even if numbers are added to the list?

    Currently, we do not support the scenario where both options can be toggled off. The way to disable both is by deleting the numbers in the list. For more information on this setting see  Call Handling: Sequential and Simultaneous Dial, Do Not Dis...
  3. Reports for Enterprise-wide MultiLine usage

    Read on to learn how to view how many messages, calls, and data have been consumed by all the users in your organization.  Overview The Consumption Metrics page will give you an enterprise-wide overview of your organization's MultiLine usage - t...
  4. Financial Services Regulations FAQ

    Answers common questions about meeting compliance regulations in Financial Services
  5. Compliance and Large Enterprise

  6. MultiLine Messaging | 2024.03.16 | Release Notes

    Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.  MultiLine Messaging Release Notes Deployment Date: March 16-17, 2024 What's New? Display validated phone number for WeChat and LINE conversations When WeChat and LIN...
  7. WhatsApp Messaging - MultiLine Android

    Read on to learn about sending and replying to messages with WhatsApp Messaging Connector.  Overview The WhatsApp Messaging Connector allows compliant WhatsApp messaging directly inside MultiLine.  MultiLine users can send WhatsApp messages to...
  8. WhatsApp Message Reports

    Read on to learn how to pull reports on WhatsApp Messages.  Overview You can retrieve your WhatsApp message reports from the Management Portal in Reports > Activities  > Messages , just as you would SMS messages. How to pull WhatsApp messag...
  9. Withdraw Unused Numbers

    Read this to learn how to withdraw an unused number. Overview Withdrawing a number will remove it from being allocated to that Sub-Organization and moves it to the immediate parent organization. You can only withdraw unused numbers. Before you St...
  10. Movius for BlackBerry Installation for MultiLine Admins

    Read this guide to learn how to set up your MultiLine organizations in the Management Portal.  Overview This article is intended for administrators that are overseeing or participating in the initial setup of Management Portal.  Part 1: Set u...