Calling from Messages

How to call people who have left a message or voicemail

Read on to learn about making calls to people who sent you a message or voice message. 

Overview

You can easily call people back from the Messages tab. 

Before you start

  • Your organization may enable or disable certain functions, including:
    • Calling, Data/Minutes mode, or WiFi calling
    • Call forwarding or Call handling
    • Call recording
  • If you have questions about what functions are enabled, contact your IT group for assistance.

Make a call from Messages

You can call someone directly from a messages conversation or voicemail message

Go to your Messages tab in the navigation bar at the bottom of your screen.

From SMS or instant message

  1. Select a message.
  2. Select the Call icon in the upper right of the screen.
     

From voicemail message

  1. Select a voicemail message.
  2. Select the Call icon.


Read on to learn about making calls to people who sent you a message or voice message. 

This content is under development, screens and instructions are from MultiLine. 

Overview

You can easily call people back from the Messages tab. 

Before you start

  • Your organization may enable or disable certain functions, including:
    • Calling, Data/Minutes mode, or WiFi calling
    • Call forwarding or Call handling
    • Call recording
  • If you have questions about what functions are enabled, contact your IT group for assistance.

Make a call from Messages

You can call someone directly from a messages conversation or voicemail message

Go to your Messages tab in the navigation bar at the bottom of your screen.

From SMS or instant message

  1. Select a message.
  2. Select the Call icon in the upper right of the screen.
     

From voicemail message

  1. Select a voicemail message.
  2. Select the Call icon.


About this Article
  • Created: 01/20/2025 2:07 pm EST
  • Last updated: 01/20/2025 2:25 pm EST
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