Popular Articles

191.  MultiLine for Salesforce demo video

     Last Updated: 07/14/2023 in MultiLine User Guides and Videos Salesforce Integration
     Watch a short video introduction to MultiLine for Salesforce

192. Can't email Support

     Last Updated: 06/15/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting MultiLine for Intune
     What to do when you cannot email support

193. Whitelist Movius hostnames and ports (if RouteALL is configured) in Good Control

     Last Updated: 10/31/2021 in Customer Resources Hub 🔒 Movius for BlackBerry Enablement
     Customers with RouteALL configured in BlackBerry Control should whitelist the Movius hostnames and ports in BlackBerry Control to allow the app data to access the Movius platform for TCP calls via the Dynamics servers. Customers may also have to al...

194. Why does MultiLine request access to Contacts?

     Last Updated: 06/02/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Contacts FAQ
     MultiLine applications are specially designed to protect user privacy.  The Contacts permission is only required for the following reasons: Proper display of Caller ID information,  Enabling one-time import of contacts into MultiLine Contacts, ...

195. MultiLine Voice Calling - Teams

     Last Updated: 10/08/2024 in MultiLine User Guides and Videos Microsoft Teams Integration Voice Calling for Microsoft Teams
     Read on to learn about making MultiLine calls in Microsoft Teams. Overview If your organization is using MultiLine for Microsoft Teams, you can make and receive calls to your MultiLine number directly within Microsoft Teams.  Before you start  ...

196. Enable PBX phone for a user

     Last Updated: 04/17/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage User Accounts
     How to enable PBX phone integration for a user.

197. If I set a Business Hours schedule on my mobile, does it apply to MultiLine Desktop?

     Last Updated: 11/02/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ MultiLine Desktop FAQ
     Yes, if you set Business Hours, calls outside business hours will go to your voicemail and MultiLine Desktop will not notify you of the calls.

198. Why do I sometimes see "You're using this app outside the Workspace" when I place a call?

     Last Updated: 11/02/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ MultiLine for Intune FAQ
     When you place a minutes call using MultiLine for Intune, the application routes the call through the dialer of your personal phone. When this happens you may also see a relationship number dialed instead, but rest assured that your call is being pl...

199. WhatsApp Group Messages - iOS

     Last Updated: 10/29/2024 in MultiLine User Guides and Videos iOS WhatsApp Messaging
     Read on to learn about group messaging with WhatsApp Messaging Connector in the MultiLine iOS app.  Overview Group messaging allows multiple MultiLine users to contact a single WhatsApp user. You can transfer the user to another MultiLine user, ...

200. MultiLine Messaging | 2023.22.07 | Release Notes

     Last Updated: 05/15/2024 in News and Release Notes Release Notes Teams MultiLine Messaging Release Notes
     Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.  MultiLine Messaging 2023.22.07  Release Notes Deployment Date: July 22, 2023 What's New? Refined graphical elements in the interface, enhancing the look, feel and...

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