Popular Articles

201. Why do I need to install Company Portal?

     Last Updated: 11/02/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ MultiLine for Intune FAQ
     The Intune Company Portal provides you access to corporate apps and resources. You need to set up Intune Company Portal App before installing MultiLine for Intune and other Work apps.  During the initial setup, the app requires that you authentic...

202. Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?

     Last Updated: 02/03/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Messages FAQ
     No. We understand our customers need the separation of business and personal, so photos or multimedia sent and received  won't save to your personal camera roll or any folder on your personal device.

203. MultiLine Messaging | 2023.22.07 | Release Notes

     Last Updated: 05/15/2024 in News and Release Notes Release Notes Teams MultiLine Messaging Release Notes
     Read on to learn what’s new with MultiLine Messaging for Microsoft Teams.  MultiLine Messaging 2023.22.07  Release Notes Deployment Date: July 22, 2023 What's New? Refined graphical elements in the interface, enhancing the look, feel and...

204. How do I purchase a subscription for MultiLine?

     Last Updated: 11/01/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ MultiLine FAQ
     If you're looking to buy MultiLine for your organization, please  book a call with us.

205. LINE: AI-enabled Incoming Message Routing - Android

     Last Updated: 11/01/2024 in MultiLine User Guides and Videos Android LINE Messaging
     Read on to learn about the AI-enabled incoming message routing for LINE.  Before You Start This feature must be configured for your organization by Movius support for it to be available to you.  Feature Overview The AI-enabled incoming message...

206. How do I reonboard MultiLine after deleting the app?

     Last Updated: 11/17/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting App Issues
     Sometimes you need to delete the app, whether you're changing phones or something else. Whenever you install or reinstall MultiLine you must reactivate.  Note: Activation pairs your native phone with your assigned MultiLine number. You can only us...

207. Can a call switch from using WiFi to minutes during an ongoing call?

     Last Updated: 08/04/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Calls FAQ
     You can use Call Settings to be flexible about using Wi-Fi or Minutes when placing or receiving calls. Calls will handover from WiFi to LTE and vice versa seamlessly. However, it isn't possible for an ongoing call to switch from WiFi to Minutes.  M...

208. How do I find my MultiLine app version number?

     Last Updated: 06/15/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ
     To find your app version for troubleshooting purposes, go to Settings , then  Help , then About Us .  If you can't open the app, you can find your app version.  iPhone Open the Settings  app Go to  General > Usage Find the Storage sect...

209. Version 3.01 | All Apps Release Notes

     Last Updated: 05/22/2024 in News and Release Notes Release Notes MultiLine iOS Release Notes
     Movius MultiLine App v. 3.01 Release Notes Read on to learn what’s new with MultiLine Apps and the Management Portal . Happy Holidays and a Happy New Year from Movius! App Update Schedule Updated apps become available in the App and Play Store...

210. How do I help a user that loses their Activation password?

     Last Updated: 11/01/2021 in MultiLine Admin Guides and Videos Administrating the MultiLine App Need Help?
     Users receive Activation passwords in their MultiLine invitations. If the user can't find theirs, you can resend the invitation to provide them a new one.  ...

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