Popular Articles

  1. Call Icons - Android

    Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see y...
  2. MultiLine for Intune says I need to install Company Portal, but I already have it?

    If you already installed Company Portal, but MultiLine for Intune has an error message saying that you need to install it, you need to enable it: Enable Intune Company Portal Click the link to  Go to Store .  Click the  Enable button.  When th...
  3.  MultiLine for Salesforce demo video

    Watch a short video introduction to MultiLine for Salesforce
  4. Introduction

    As with any software implementation, rolling out MultiLine is as much about change management as it is technology deployment. For that reason, we've focused on how to engage, educate, and win the support of end users and key business stakeholders. ...
  5. Why is there a contact named "MultiLine" in my personal contacts list?

    MultiLine mobile apps must add a single contact to your personal Contacts list. This contact is only used for routing calls when you use the cellular network. For best experience, please don't delete this contact.
  6. How do I update my MultiLine app?

    We recommend turning on automatic updates for your MultiLine app. However, you can also choose to update manually if you prefer.  For iOS, follow App Store instructions here [external link] . For Android, follow Google Play instructions here [e...
  7. How do I purchase a subscription for MultiLine?

    If you're looking to buy MultiLine for your organization, please  book a call with us.
  8. Can I upload my mobile MultiLine local contacts or native contacts to MultiLine Desktop?

    We don't currently support directly uploading MultiLine local contacts or native contacts to MultiLine Desktop. There is no sync between mobile MultiLine local contacts and MultiLine Desktop.  Currently, we support access to Exchange Contacts. If y...
  9. Is it possible to add multiple administrators to the Management Portal?

    Yes. The Enterprise super administrator can add other Admins . They can also create and assign Administrator roles with custom privileges and responsibilities. ...
  10. I reinstalled MultiLine, but lost my invitation. What should I do?

    You can only receive the credentials necessary to activate MultiLine from a MultiLine invitation. Contact your IT organization to request a new invitation.  Movius or Movius representatives can't send you new invitations. You can only receive inv...