Popular Articles

  1. Can I change my ringtone in MultiLine Desktop?

    Unlike the mobile app, there's no option to change ringtone at at this time. We plan to offer it in a future release.
  2. Emergency numbers 911 and 988

    Read on to learn about using emergency numbers with MultiLine.  The following emergency numbers are only supported in the United States.  911  911 is the number for emergency services in the United States.  Dialing 911 is supported on the foll...
  3. How do I get my credentials for MultiLine Desktop?

    Credentials to sign in to MultiLine Desktop are in the MultiLine invitation.  New  MultiLine  user Your MultiLine Desktop credentials will be sent to you by your IT admin in a MultiLine invitation by email.  Use the same username and passw...
  4. Sync with Exchange Contacts

  5. Troubleshooting Activation

  6. Can I WhatsApp between MultiLine users in the app?

    No. The other party is required to have an active account on the WhatsApp messaging app. The WhatsApp messaging connector only allows you to send WhatsApp messages to WhatsApp users from within MultiLine. It is essentially a bridge from MultiLine...
  7. What is my client's experience when we use the WhatsApp messaging channel?

    The contact will receive the messages natively in their WhatsApp application.  Your account will be associated with a branded business profile for the client to view.  The client can access the business profile by clicking the green check. The...
  8. Searching, Viewing, and Editing Contacts

    Read on to learn view, search, and edit contacts in your Contacts list. Overview Once you set up your Contacts list, any contacts will appear on the Contacts screen. You can: Tap a contact to see options for calling and messaging them. View, ad...
  9. BlackBerry Exchange Contacts

    Read on to learn how to set up your Contacts list in the Movius for BlackBerry app. Overview The Movius for BlackBerry MultiLine app provides you a separate contact list to use to make your business calls. We offer three options for starting your...
  10. Sync with Exchange Contacts - iOS

    Read on to learn how to set up your Contacts list in the MultiLine for Intune app. Overview The MultiLine for Intune app provides you a separate contact list to use to make your business calls. By syncing with Exchange, you'll be able to easily c...