Popular Articles

  1. Do opt-in requests time out?

    No, once you send an opt-in request, your client can say "Yes" at any time to reply. However, if you think they'll benefit from a reminder, you can send a new opt-in every 24 hours.
  2. Do Not Disturb, Out of Office and Call Forwarding in MultiLine for Salesforce

    Read on to learn about setting Do not Disturb, Out of Office, and Call Forwarding in MultiLine for Salesforce.  Overview You can set up an out of office auto-reply in MultiLine for Salesforce for messages received to your MultiLine Number. Your C...
  3. Search user accounts using filters

    How to set filters while searching in the Management Portal.
  4. Call Icons - Movius for BlackBerry iOS

    Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see y...
  5. Set up a Webhook

    How to use Webhooks to connect MultiLine to an external application.
  6.  MultiLine by Movius for Enterprise BYOD

    MultiLine by Movius for Enterprise BYOD Your browser does not support HTML5 video. ...
  7. MultiLine Security

    Movius follows the highest industry standards to ensure that you can trust us with your critical data. Movius Internal IT Security We understand the importance of information security, including cybersecurity, to protect against external threats ...
  8. Version 4.01.01 Hotfixes | Android

    MultiLine Android App v. 4.01.01 Hotfix 1 Hotfixes are quick code corrections to correct for bugs that occur outside our normal release schedule. Deployment Schedule February 23, 2024 Bug Fixes ID App Description CS-2...
  9. Deployment FAQ

    How disruptive will this rollout be to our operations? We chose MultiLine because it’s easy to deploy and simple to use. Most new users can call or text within minutes of downloading the app, with little or no training. After that, the product w...
  10. Search and view contacts - iOS

    Read on to learn view, search, and edit contacts in your Contacts list. Overview Once you set up your Contacts list, any contacts will appear on the Contacts screen. You can: Tap a contact to see options for calling and messaging them. View, ad...