Popular Articles

181. Set Up Data Only Onboarding

     Last Updated: 06/17/2024 in MultiLine Admin Guides and Videos Administrating the MultiLine App Invite Users to Activate MultiLine
     How to configure a set of users who use MultiLine without cellular connectivity.

182. Are picture messages I send and receive in MultiLine stored in my camera roll or anywhere on my personal device?

     Last Updated: 06/03/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ Privacy FAQ
     No. We understand our customers need the separation of business and personal, so photos or multimedia sent and received  won't save to your personal camera roll or any folder on your personal device.

183. End-User Guide: Get started with MultiLine for Salesforce

     Last Updated: 07/28/2022 in Customer Resources Hub 🔒 Salesforce Enablement
     Read on for instructions on getting started with MultiLine for Salesforce as an end-user.  About MultiLine for Salesforce Activating MultiLine for Salesforce Calling Messaging Tag with an Opportunity Settings ...

184. Onboarding End Users

     Last Updated: 12/01/2023 in Customer Resources Hub 🔒 Deploying MultiLine: The Complete Guide for Enterprise Cost Savings and Small or Medium Business
     End users love the convenience and simplicity of MultiLine. A little upfront communication and education prepares employees to adopt the service. Seeing is believing Demo the MultiLine app to dismantle concerns and highlight key features. We have ...

185. Why is my ringtone different in Minutes mode than Data mode?

     Last Updated: 10/29/2021 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting Calling and Messaging
     When using Minutes mode for incoming calls, the ringtone is based on your Phone settings. When using Data mode for incoming calls, the ringtone is based on your MultiLine settings. 

186. Call Forwarding - Android

     Last Updated: 12/09/2024 in MultiLine User Guides and Videos Android Settings Call Settings Call Forwarding
     Read on to learn about using Call Forwarding.  Overview Use Call Forwarding to send calls to your MultiLine number to the specified number. Your MultiLine phone will not ring or receive the call when Call Forwarding is set. Before you start Y...

187. Suspend a user

     Last Updated: 07/21/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage User Accounts
     How to suspend a user.

188. Why aren't my clients seeing my MultiLine number as my caller ID?

     Last Updated: 06/17/2022 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ Troubleshooting Troubleshooting Calling and Messaging
     Please check that you have enabled caller ID in Multiline application in  Settings > Call Settings > Show my caller ID .

189. Call Icons and Information

     Last Updated: 02/20/2025 in MultiLine User Guides and Videos Android Calling Call Icons - Android
     Read on to learn about the meaning of icons you will see in your recent calls.  Overview When you go to your list of recent calls, you see information about your most recent call with each party and an icon. If you go to the details, you can see...

190. Set allowed applications

     Last Updated: 07/21/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage Feature Settings
     How to set the allowed applications for your organization.

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