Updated Articles

571. Customize email invitations

     Last Updated: 07/14/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Invite Users to Activate MultiLine Customize Invitations
     How to customize email invitations. We provide a default email invitation with the required information which you can edit according to the needs of your organization.

572. Customize the Portal

     Last Updated: 07/14/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Customize App and Portal Branding
     Read on to learn about customizing the Management Portal.  Overview We allow you to set your company logo in the Management Portal.  Before you start  Personalizing the Portal To personalize the Portal branding: Go to Setup , then Brand...

573.  MultiLine for Salesforce demo video

     Last Updated: 07/14/2023 in MultiLine User Guides and Videos Salesforce Integration
     Watch a short video introduction to MultiLine for Salesforce

574. Create user permissions

     Last Updated: 07/10/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Invite Users to Activate MultiLine
     How to add user permissions that define which app features are available to users of the MultiLine app.

575. Edit Administrator profile

     Last Updated: 07/10/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Getting Started with MultiLine Administration
     Read on to learn how to edit your Administrator profile Overview Your profile is a record of your information as an administrator of this organization. You can edit your profile by adding new information such as your Profile Photo, Address, Time z...

576. Management Portal How-To Videos

     Last Updated: 07/10/2023 in Customer Resources Hub 🔒 Videos
     Download all videos  Portal 2.zip Overview of Management Portal Your browser does not support HTML5 video. Add an account (Send invitation) Your browser does not support HTML5 video. Resend an invitation Your browser does not suppor...

577. Delete user and release, reserve, or forward calls

     Last Updated: 07/07/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Manage User Accounts
     How to delete a user

578. Navigate Organizations

     Last Updated: 07/07/2023 in MultiLine Admin Guides and Videos Administrating the MultiLine App Organizations
     Read on to learn how to go to an organization in the Management Portal. Overview Before you perform most tasks, if you manage multiple organizations, you will need to go to the correct organization before beginning. Before you start Best practi...

579. Plan a Phased Rollout

     Last Updated: 07/07/2023 in Customer Resources Hub 🔒 Deploying MultiLine: The Complete Guide for Enterprise Compliance and Large Enterprise
     MultiLine is often deployed as part of a new or expanded BYOD program. When that’s the case, your rollout plan should include educating functional stakeholders about the service, since this shift typically requires a few internal policy decisions. T...

580. How do I avoid roaming costs when I'm traveling for work?

     Last Updated: 07/06/2023 in Customer Resources Hub 🔒 MultiLine Troubleshooting and FAQ FAQ International Calling and Texting FAQ
     You can set MultiLine to receive calls and texts only when you’re connected to a Wi-Fi network. This feature lets you keep roaming costs in check when using your personal phone in a foreign country. You'll just need to make sure you're connected ...

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