Updated Articles

  1. Calling in MultiLine for Salesforce

    Read on to learn about calling in MultiLine for Salesforce.  Overview You can make calls in MultiLine for Salesforce by using the dialer. You can make calls to your business leads, contacts and accounts by clicking numbers that you see with...
  2. Admin Instructions: Set Forwarding Number for Messaging Only MultiLine

    Read on to learn about setting a forwarding number during the invitation process for Messaging Only MultiLine users.  Overview Messaging Only MultiLine is a version of MultiLine that does not include Voice features such as calling and voicema...
  3. Why did I see "MultiLine_Unknown" when receiving a call from my contacts?

    When you receive a call from a contact for the first time, instead of the name or number you may see “MultiLine_Unknown”.   Don’t worry if this happens, it doesn't mean anything went wrong with your contacts or that yo...
  4.  Demos

  5. Android How-To Videos

    Download all files:  Android.zip Get Started Your browser does not support HTML5 video. Inbound Calls Your browser does not support HTML5 video. Outbound Calls Your browser does not support HTML5 video. Call Settings Your...
  6. iOS How-To Videos

    Download all videos: iOS.zip Get Started Your browser does not support HTML5 video. Inbound Calls Your browser does not support HTML5 video. Outbound Calls Your browser does not support HTML5 video. Call Settings Your browser...
  7. Can I use MultiLine for conference calls?

    Read on to learn about Click-to-Dial.  Notice to iOS users: If you're facing issues dialing conference codes, please upgrade to the latest version of iOS. See this bulletin for more information.  What is Click-to-Dial? The Click...
  8. Why is Caller ID different when I use Minutes mode or Data mode?

    Read on to learn about how MultiLine Caller ID works for incoming and outgoing calls.  Overview Caller ID behavior for incoming and outgoing calls differs based on whether you are using Minutes Mode or Data Mode If you call within your orga...
  9. What is your Privacy Policy and CPNI Policy?

    Privacy Policy Movius is committed to maintaining your privacy. We developed our application around the importance of the separation of business and personal. However, some personal information is required for our applications to work for you. You ...
  10. Why is there a MultiLine voicemail in my personal voicemail inbox?

    Not all MultiLine users will get voicemails picked up by their personal voicemail. There is an optional feature that organizations can implement to prevent it. When MultiLine uses your regular cellular service and the minutes in your carrier p...