International Calling and Texting FAQ

Answers to common questions about using MultiLine internationally.

How do I avoid roaming costs when I'm traveling for work?

You can set MultiLine to receive calls and texts only when you’re connected to a Wi-Fi network. This feature lets you keep roaming costs in check when using your personal phone in a foreign country. You'll just need to make sure you're connected to a Wi-Fi network.

How to set Wi-Fi Only mode

Go to Call Settings, then tap the Wi-Fi Only toggle. This will automatically grey out other options. 

Call Settings Menu showing Wi-Fi Only setting with toggle off

For more information on call settings, see Call Settings: Set Data or Minutes calling modes.

Note: Employers may choose to reimburse employees for roaming charges, or for purchasing a temporary international calling plan prior to travel.